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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews
Call Service Center (910) 455-1414

1,463 Reviews of Moore Buick GMC - Service Center

Sort by
January 13, 2024

I had no problem when I went. to have my car service. The waiting room was very comfortable. Everyone was very courteous. More

by williesr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

January 13, 2024

I was treated very well and was extremely satisfied with my experience. Everyone was friendly and professional and my wait wasn't even that long. Thank you for such exceptional service! More

by vcsvenus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Report | Print
Jan 17, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2024

Fast, efficient, and caring employees. The repair was completed quickly. Employees were in constant contact to make sure we were updated on service. More

by ballardsdag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Chance and Matthew Coxe
Report | Print
Jan 16, 2024 -

Moore Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2024

Moore Buick did a great job taking care of me and my car. They kept me informed and were easy to work with. Very professional and knowledgeable! Always the best!! More

by cwplageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Report | Print
Jan 16, 2024 -

Moore Buick GMC responded

We're glad to hear you found our staff so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

January 11, 2024

GMC service staff listened to my needs and adjusted cost appropriately without hesitation. I will continue with to bring my service here. More

by momonthego4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant
Report | Print
Jan 15, 2024 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 09, 2024

The service was very good & the young lady was very helpful and nice! Mr John Gibson is the best service manager! More

by tar10heelc.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant
Report | Print
Jan 11, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Please don't hesitate to reach out to us if there's anything more we can do!

January 02, 2024

Very helpful. Detailed and knowledgeable. Bought all our trucks from Luke. Will go back again More

by cindyfairchild45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Moore Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

January 01, 2024

Great visit. Took two vehicles in today, one to get an oil change and tire rotation, the other a state inspection. Set both with appointments an hour apart. Wi More

by BRIAN_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 01, 2024

Great service. Work was completed in a very timely matter. Service writer was very prompt. More

by sd_foy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2024

Did not replace my oil cap or top off my fluids. Oil cap was laying on the radiator. More

by don.waller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Chance
Report | Print
Jan 03, 2024 -

Moore Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (910) 378-0190 to discuss your concerns, as your satisfaction is of utmost importance to us.

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