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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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January 31, 2024

Great service. Came back in to have an oil filter replaced that failed. Fixed and no more leaks. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Feb 02, 2024 -

Moore Buick GMC responded

John, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Moore Buick GMC Truck, INC.

January 30, 2024

Terrible experience, I was never told my daughters car would not work, it worked when we brought it in, the service rep Kim Waters just handed the keys to her, and when my daughter came back in and said t More

by WENDYSILVERA5575
Recommend Dealer
No
Employees Worked With
Kim
Feb 03, 2024 -

Moore Buick GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (910) 378-0190 so we can work towards a resolution.

January 30, 2024

Emily in the service dept is outstanding, the best service writer your dealership has ever had in my opinion. She has been more than helpful answering all my question about the service on my truck. I More

by Pneveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2024

Fast and easy very polite and won’t steal from you and very honest. Lovely experience More

by nikkis314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2024

We had Great, fast, efficient service from friendly helpful people They were attentive to detail More

by craigkellerexp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2024

I had a very good experience at moore gmc they were all very professional and knowledgeable More

by mjfpalm2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black, Brittany Bryant
Feb 01, 2024 -

Moore Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2024

They are very friendly and helpful group. A better understanding of the wait time would have been good to have. More

by kstegall99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 26, 2024

Service was good. They did as requested. They were timely and friendly. There weren’t any surprises. More

by edwardseely8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2024

They performed their normal quick and efficient service. Emily was very friendly, helpful, and polite.. More

by chowpug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Jan 28, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2024

Best Place to get your truck serviced that I have found. They treat you like Family there, and so I go back with Both of my Auto's. Very Nice waiting room and excellent Staff and services More

by OLDSALT941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Jan 27, 2024 -

Moore Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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