1,463 Reviews of Moore Buick GMC - Service Center
Terrible experience, I was never told my daughters car would not work, it worked when we brought it in, the service rep Kim Waters just handed the keys to her, and when my daughter came back in and said t would not work, it worked when we brought it in, the service rep Kim Waters just handed the keys to her, and when my daughter came back in and said the cars not working at all now, she said yeah the transmission is going, like I am so stupid and was wasting her time. She had a terrible attitude until I was crying in front of the service manager at which time she said oh no he don't like that and ushered me out of his office. I've been buying cars from Moore Buick since 1995 or having service done. They were not willing to help me at all without charging an outrageous amount of money even though there was a recall and safety advisory we were never notified of. I will no longer go to Moore for anything after this experience. Worst experience with any dealership ever. More
Emily in the service dept is outstanding, the best service writer your dealership has ever had in my opinion. She has been more than helpful answering all my question about the service on my truck. I service writer your dealership has ever had in my opinion. She has been more than helpful answering all my question about the service on my truck. I hope she stays at your dealership for a long time to come. More
Fast and easy very polite and won’t steal from you and very honest. Lovely experience very honest. Lovely experience More
We had Great, fast, efficient service from friendly helpful people They were attentive to detail helpful people They were attentive to detail More
They are very friendly and helpful group. A better understanding of the wait time would have been good to have. A better understanding of the wait time would have been good to have. More
Service was good. They did as requested. They were timely and friendly. There weren’t any surprises. They did as requested. They were timely and friendly. There weren’t any surprises. More
Best Place to get your truck serviced that I have found. They treat you like Family there, and so I go back with Both of my Auto's. Very Nice waiting room and excellent Staff and services They treat you like Family there, and so I go back with Both of my Auto's. Very Nice waiting room and excellent Staff and services More