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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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February 19, 2024

Your service lady was trying to charge me for services instead of looking it up and seeing that I had free services. other than that, I’m satisfied with your services More

by SLIMM920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 19, 2024

I have never been disappointed by any service or repair I have received at this dealership. More

by JOHN_DAWN_HARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 19, 2024

The service department personnel are great folks! They make your visit fast, convenient and professional. More

by swamprats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
Feb 24, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 18, 2024

Excellent fast service. Handled my issue quickly with courteous and professional service. Allen was great to deal with More

by badacelb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think name was Allen
Feb 23, 2024 -

Moore Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2024

The entire experience from the initial contact with Kendra Marshburn about the vehicle, to meeting with Matt Cisneros and Matthew Coxe, was non pressured and hassle free. The entire team was nice and f More

by raydarlov
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Marshburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Coxe, Matt Cisneros
Feb 23, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2024

Quick efficient and took care of everything that was needed to service my vehicle. They also helped find the specific tires I needed for my next appointment . More

by heidi82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Feb 23, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Moore Buick GMC Truck, INC.

February 17, 2024

I have bought many vehicles there and I get all my service done there as well I will continue to do so in the future the dealership is very welcoming and helpful More

by joseph.lytle2349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 16, 2024

Awesome dealership. Everyone I worked with was professional and caring. Answered all my questions and gave me a good deal. Car was delivered on time and beautiful. Pa More

by curtinjrd
Recommend Dealer
Yes
Employees Worked With
Fred Franklin, Drew Edney
Feb 22, 2024 -

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 13, 2024

Emily has assisted me on a couple of occasions. Her professionalism and and personal touch are refreshing. More

by garrys0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Feb 16, 2024 -

Moore Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2024

My vehicle was inducted into maintenance at the scheduled time and the service was completed promptly. The once they looked at my vehicle the service tech provided me a cost estimate (100% accurate) prior to More

by tom.g.barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Moore Buick GMC responded

We're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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