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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews
Call Service Center (910) 455-1414

1,463 Reviews of Moore Buick GMC - Service Center

Sort by
February 29, 2024

This has to be the Best one on the east coast. I have 2 GMC's and have both of them serviced here. No long time waiting or nothing. I normally show up 20 to 30 minutes early and get right in and t More

by OLDSALT941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
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Mar 03, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

February 24, 2024

I had my truck serviced in a very timely manner, in and out in about 45 minutes. More

by 2149usmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

February 24, 2024

I came in on a very busy day and they still provided excellent service. I will be back, More

by sahaste315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rocci
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Feb 29, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2024

I have been bringing my vehicle here for 10 years. I have been treated with respect always. The only shop I trust in Jacksonville. More

by thedubfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Chance , Derrick Black, Brittany Bryant, Anthony Rocci
Report | Print
Feb 29, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2024

Emily is a great advisor. ..her customer service and dedication is the reason why I keep coming back. More

by MEDSJ75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Feb 27, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to Emily here at Moore Buick GMC Truck, INC.! Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

February 23, 2024

They fixed the recall on my car quickly. Katie was awesome and Communication was great. More

by chrissyleigh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Report | Print
Feb 27, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to Katie here at Moore Buick GMC Truck, INC.! We sincerely value your business and look forward to your next visit!

February 23, 2024

Always professional with every visit from check in to last review of maintenance performed. Thank you. Superior Customer Service over 14yrs 🙌 More

by DPRYER68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Report | Print
Feb 27, 2024 -

Moore Buick GMC responded

Thank you for choosing Moore Buick GMC Truck, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

February 22, 2024

Best dealership in town. Excellent customer service from sales to service. I love that they put customers first. More

by shehand40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven in sales, Derrick Black
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Feb 25, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2024

Service department is outstanding and provides exceptional service. Took good care of my vehicle. I would recommend Moore Buick GMC for all your service needs More

by jakm2582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2024 -

Moore Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 19, 2024

Advisor was friendly and professional. The mechanic’s recommendations were premature after getting clarification from the advisor. More

by BMITCHELL1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2024 -

Moore Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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