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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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May 10, 2024

Moore is always a positive experience. The nicest most experienced people. I only go to Moore for all my services. More

by cwplageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2024

As always service was great and quick. Came in for an oil change and asked them to check brakes. Brakes were fine but was told we will need to replace 2 tires soon. I'm glad they were o More

by BIGSEAMUS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2024

Great service, repairs done in a timely manner and no unexpected charges or fees. Would definitely recommend. More

by FULCRUMBUILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

May 07, 2024

The Service Department resolved all of my vehicle maintenance issues and got everything repaired in the same day. The Service Department Staff was polite and professional and treated me respectfully More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Moore Buick GMC responded

Joe, we're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2024

Great staff. Comfortable waiting area. Good website to schedule appointments. Very timely service. Highly recommend More

by scooney2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Moore Buick GMC responded

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2024

My vehicle was there for service but the Parts Department worked with me to purchase roof rails for my truck. John is excellent! More

by klynch2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Moore Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2024

My experience buying my vehicle was excellent and professional. The service department was great as well and reasonably priced. More

by terryfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Azam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

May 02, 2024

Great service, very timely. Only complaint was being miss quoted for the said service. Thanks. More

by jillb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 06, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (910) 378-0190.

May 02, 2024

Service is outstanding. It’s never an issue getting an appointment. My truck is always fixed right the first time. Glad to see Dakota back! More

by Pneveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

May 02, 2024

The folks at Moore Buick were so kind and professional! Henry Hines referred me there and I'm glad he did! Allen waited on me in service, and he kept in touch with me by text while I was at work, to let m More

by grammyleake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen 5 stars!!
May 06, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

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