Moore Buick GMC - Service Center

Last Straw The paint started pealing off of the bumper of my 3 month old truck. I was told my truck would be detailed so they could check for additional paint pr The paint started pealing off of the bumper of my 3 month old truck. I was told my truck would be detailed so they could check for additional paint problems, this wasn't done because of a $2 Styrofoam skull on my grill. Although, they removed and repainted the bumper that was just inches under the skull. I was also at the dealership three times that week (only to keep renewing the rental agreement) and they could have easily asked me if they could remove the skull.... which in reality had nothing to do with detailing the rest of the truck. All of this took place after the transmission had to be replaced the second month that we owned the vehicle. I have said this before and I will say it again.... they wouldn't have treated an employee or an employee family member like this. More

Integrity My wife and I have purchased 3 vehicles now at Moore. The paperwork part of purchasing a vehicle has been a very pleasant surprise, no games, gimmicks My wife and I have purchased 3 vehicles now at Moore. The paperwork part of purchasing a vehicle has been a very pleasant surprise, no games, gimmicks, or tricks. R.J., in Service is always ready to assist when having vehicles serviced, always done right the first time. More

Highly recommended RJ always takes care of me and my car- very professional and pleasant to wok with. With my busy schedule he is very accommodating and always delivers RJ always takes care of me and my car- very professional and pleasant to wok with. With my busy schedule he is very accommodating and always delivers my vehicle back when promised More

Quick service Kim in the service department went above and beyond to make my service quick. Waiting area is nice, free coffee, water and big TV to keep you occupied Kim in the service department went above and beyond to make my service quick. Waiting area is nice, free coffee, water and big TV to keep you occupied. More

repair not fixed Our horn was suppose to have been fixed under warrenty. After a short while it broke again. This time we paid to have it repaired and thought we shou Our horn was suppose to have been fixed under warrenty. After a short while it broke again. This time we paid to have it repaired and thought we should have not been charged but paid anyway.Brought in a 3rd time for repair and paid again. Now it is broken again. An employee called to ask about our service and if we were satisified and i told her about my problem . She said she would call me back and I never heard from her again. So now I am filling out my survey. More

Do not stand behind what they sell. We bought an Enclave in February (when it is cold). In June when we needed air conditioning, it did not work. We took it to Moore to fix. They said it We bought an Enclave in February (when it is cold). In June when we needed air conditioning, it did not work. We took it to Moore to fix. They said it was going to be 1000 dollars to fix but would take 250 off. We felt like they should fix it for free since we did not even try the air conditioning in February. The person who sold us the car never returned our texts. We refused the service and when we got the car back an access panel was laying on the passenger side floor. More

Bought 2 vehicles I hadn’t planned to purchase two vehicles in the same day, but my salesperson was very attentive and I received very good service and deals on the two I hadn’t planned to purchase two vehicles in the same day, but my salesperson was very attentive and I received very good service and deals on the two. I am very happy with Luke and I trust him implicitly. More

Service Best dealership is town for purchasing and/or servicing your vehicle! Called yesterday morning to get my oil changed/tires rotated before leaving town Best dealership is town for purchasing and/or servicing your vehicle! Called yesterday morning to get my oil changed/tires rotated before leaving town, John told me to come right over and he would fit me in the schedule! More

Great Service very pleased with customer services, Treated with a smile by all staff, from checking in to payment. We were treated with respect when we had question very pleased with customer services, Treated with a smile by all staff, from checking in to payment. We were treated with respect when we had questions. More

Amazing service department! The service department notified me of a potential A/C compressor issue before I noticed anything was amiss, scheduled a repair and I was in and out qu The service department notified me of a potential A/C compressor issue before I noticed anything was amiss, scheduled a repair and I was in and out quickly. They stay on top of my vehicle maintenance requirements! More