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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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July 01, 2021

Pleasant professional. Purchased my truck used here and will continue to have our vehicles serviced here. Purchased both vehicles here used and from sales to service has been a pleasant experience More

by barkerrandy9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Black, Brittany Bryant
July 01, 2021

We are long time customer been a customer since 2006. we have always been well treated and received Excellent service. All of the people we have dealt with have been considerate an very professional R>J> Fi More

by bblbeachwalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Johnson, Derrick Black, Brittany Bryant
July 01, 2021

they are very friendly and courteous and seem to know what my cars and trucks need , I have known Jackie and Charles and John for a number of years and they are always eager to help. More

by bjones55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

All of the people at Moore Buick GMC are friendly and courteous and easy to deal with. Their Service Department is professional and well informed. More

by MIKEHUFFMAN
Recommend Dealer
Yes
Employees Worked With
Derrick Black, Brittany Bryant
June 30, 2021

I'm driving my fourth car from Moore Buick. They have done an excellent job taking care of every one of them for me. It's like taking your car to the doctor. That's how particular they are. Never a worry More

by 2017LaCrosse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Anthony Rocci
June 30, 2021

I always have a great experience with the dealership whether it is with the sales staff or the service department! They are very friendly, knowledgeable and professional. More

by kryscot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Edney, Derrick Black
June 30, 2021

Staff is friendly and knowledgeable. Time management Seems to be challenging. Car in shop at 9am. Received update on parts need at 1 pm. Didn’t get car till 5 pm. Had they addressed the car closer to wh More

by edwardseely8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rocci
June 30, 2021

Ms. Dakota and RJ Filoon did a great job of communicating and "listening" to my concerns. My GMC Yukon XL was taken care of and more! I always feel great when RJ Filoon is involved. You better make sure to t More

by TMEYER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Dakota; 5 Star Rating!
June 29, 2021

Always quality and prompt service. Friendly knowledgeable people. Customer for 3 yrs. now and I have never had any issues. I will continue to use the service dept. More

by g-b1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Anthony Rocci
June 29, 2021

Service was great. Showed up and was guided where exactly to go. Fixed my aliment and was fast and easy. Would recommend and would come back for anything done for my truck. More

by tgiel0309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
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