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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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August 31, 2021

My 5star rating represents a 2yr window of fantastic, caring, personal service from and interractions with both sales and service team members I've highlighted here. Sharing chocolates, coloring books, More

by matka.iana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Azam
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rocci
August 27, 2021

Had my Terrain in to correct problems with the lights and turn signals one week ago. I was assured the problem was repaired. Yesterday, the problems are back unchanged. After leaving my vehicle in the servi More

by DMADKINS47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Black, Brittany Bryant
August 27, 2021

Always on top of things and won't let you go until you are satisfied ,satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied More

by cqminc95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Black
August 27, 2021

The waiting room was filthy ! I was so unhappy about it ! You guys have to do better ! I was the first customer through the door More

by jamesdavis4500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Each time i go there no matter who helps at the desk normally Derrick or Brittney they both usually get me in and out and answer most if not all concerns i have and John Stephens always give me great di More

by bbrown458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant
August 18, 2021

My service here was done fast and in a timely manner. My service advisor Tony was very helpful and did a great job. Everything was done for a reasonable price. More

by worthenkara32299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rocci
August 18, 2021

Very professional with quality repair work. Tony was very knowledgeable with the problem the cost and time to complete work. the third vehicle I have purchased from Moore's and have been spoiled with this co More

by OAADAMSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant, Anthony Rocci
July 05, 2021

Robin Knapp made it happen. This guy was the perfect outstanding example of a salesmen. He did not pressure me and was great. This is the kind of service that is expected amongst all sales men. More

by jonguitron95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2021

Unable to fix airbag recall issue despite two previous visits. dropped vehicle off for first service at 0700. Went to pick up at 5 pm and it still wasn’t ready. They did pay for first service and always g More

by cvn65pt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Bryant, Anthony Rocci
July 01, 2021

Mike and Steve did an OUTSTANDING job in handling my car buying experience for the 5th time at Moore Buick GMC! Best dealership in Jacksonville! If you need a car, truck or SUV go to Moore Buick GMC and the More

by sahardie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Diaz, Drew Edney
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