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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews
Call Service Center (910) 455-1414

1,463 Reviews of Moore Buick GMC - Service Center

Sort by
July 30, 2024

Service was as it should for a GM service center. Though my vehicle went in for an alignment it had to be done twice in the same day for a great ride. More

by nabilhelou88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Aug 01, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (910) 455-1414 when you have a chance. Thank you, and we look forward to hearing from you.

July 13, 2024

Dakota Johnson has been a great service representative for years now. My vehicles are worked on by the appointment time and finished in a timely manner. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Report | Print
Jul 14, 2024 -

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 05, 2024

They have taken good care of me. And did it without a long wait. Polite and patient. More

by sandyleejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Azam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
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Jul 07, 2024 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

June 21, 2024

The Moore team went beyond our expectations and I'm thankful to be one of their customers. More

by chris.classen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
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Jun 24, 2024 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 19, 2024

An amazing experience! Very fast and organized. Had Emily as my service advisor and she did an amazing job from start to finish. More

by GRNMRNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Jun 21, 2024 -

Moore Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

June 19, 2024

Dakota Johnson is the best service representative at the service department. Had a five hour service and was kept informed of everything. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Report | Print
Jun 22, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2024

Very pleased with service. The work was done in a very timely manner. Did not have to wait long. More

by dawhitman0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

Ms. Dakota always provide superb customer service. 5 Star rating. Always a pleasure working with Ms. Dakota, she always kept me informed of service being performed. More

by rondross53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Dakot
Report | Print
Jun 20, 2024 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2024

Great customer service as always! Dakota greeted me and recognized that I had a new vehicle. Oil change and mud flap istallation completed while I waited. I was in and out fast. Moore More

by Lisa C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
Report | Print
Jun 18, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2024

Got great service love the customer service will recommend to everyone they fixed my car runs great More

by RALPHHARRISON2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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