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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews

1,462 Reviews of Moore Buick GMC - Service Center

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May 27, 2022

My bill was much higher than the quoted amount. Never got the loaner vehicle i was led to believe that I would. More

by JASONTOOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Black
May 26, 2022

They were able to get me in last minute and back on the road the same day. Derrick was excellent at providing updates through the whole process. Jennipher was able to get me to where I needed to be with th More

by Meagan Long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
May 26, 2022

I brought my 2019 Encore in on Monday to get some work done. I paid $89 for a diagnostic test to see if my AC had a leak and it supposedly didn’t. The AC isn’t working properly it’s not blowing out cold More

by LARRY.BRIAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Gibson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Great! Staff were professional, courteous and friendly. I got a ride from dealer to my home and back again once the service was completed. All went flawless More

by Robmar39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant
May 24, 2022

Service was outstanding. I called about my wife's car and I got service the next day. We were in and out in less than a half hour. Staff is friendly and informative. I wo More

by BIGSEAMUS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Black
May 24, 2022

My first time at this dealership and I was very impressed! From calling to schedule the appointment and arriving to meet my service advisor Dakota everyone was overly polite and professional. They More

by KWYNNS7811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
May 24, 2022

Outstanding dealership, from sales to service. Customer service is excellent. Would highly recommend this dealership. More

by Robert Fitta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Excellent service. They did everything I asked and finished ahead of schedule. Always friendly and great service. More

by suzyque32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
May 21, 2022

Service was good! Personnel was plesant. . It took longer than I felt it should have ! All is well ! More

by myraheath0336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Black, Brittany Bryant
May 19, 2022

It was wonderful. Dakota is the best service advisor. I’m very satisfied with the dealership. More

by bonnie.m.arsenault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
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