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Moore Buick GMC

Jacksonville, NC

Overview
Employees
Reviews
Vehicles
4.8
2,650 Reviews
Welcome to Moore Buick GMC, the most trusted name in the business! We are a full-service auto dealership with new and used cars, trucks and SUVs for sale. Located in Jacksonville, NC at 2445 North Marine Blvd, we are just minutes away from Camp Lejeune Military Base and the Marine Corp Air Station. We are also not far from Cherry Point Air Station. As you can see, we are in a heavily populated military town. Most of our staff are military veterans or are from a military family. We welcome all United States military personnel as well as Swansboro and New Bern Buick and GMC customers. If you are not sure where to find our Jacksonville, NC used and new car dealership, please view our hours and directions page for more information. Moore Buick GMC is a leading Buick and GMC dealer providing the best selection of new vehicles and a vast inventory of used cars, SUVs, and crossovers.
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2445 N Marine Blvd

Jacksonville, NC

28546

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Showing 2,650 reviews

September 30, 2024

Great service on my 2023 Chevrolet Tahoe. Will return for continued service at the service department. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
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Oct 05, 2024 -

Moore Buick GMC responded

John, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

September 30, 2024

Great customer service. Steve was very helpful. Was able to answer questions we may have had. More

by SONIASCHER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

September 29, 2024

I had a flat tire. I had changed to the spare on the road and placed the flat in the bed of the truck. Not only was the tire repaired and placed back on the vehicle, b More

by Bob Palmitier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Chance
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Oct 05, 2024 -

Moore Buick GMC responded

Bob, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2024

DID NOT HELP OUT WHAT SO EVER! LEFT FRUSTRATED! BECAUSE I KNEW THE WORK COULD HAVE BEEN DONE AT YOUR SHOP TO REMOVE A BOLT! WAS TOLD TO WELD A NUT TO THE BROKEN BOLT! BULL HOOKIE! More

by DSOKOLOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Azam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Moore Buick GMC responded

It is disappointing for us to hear that your experience was anything less than great. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (910) 455-1414. We look forward to hearing from you.

September 28, 2024

Purchased a vehicle from them a few days ago. Had issues with vehicle. Have called back several times and was told someone will call me back. It has been over a week and no one has still returned More

by beamonnisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Washington
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles kearse
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Oct 02, 2024 -

Moore Buick GMC responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Oct 02, 2024 -

beamonnisa responded

I received a email from Moore Buick 4 days ago stating someone would be in contact with me within two days and I still haven’t heard back from this company

September 27, 2024

The service is always quick and the techs are friendly and courteous. My Terrain is in good hands with them! More

by lalalitta25
Recommend Dealer
Yes
Employees Worked With
John Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Moore Buick GMC responded

Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2024

Dakota is friendly and knowledgeable. The work was completed in timely fashion. The results were effectively communicated. More

by edwardseely8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Oct 02, 2024 -

Moore Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2024

Amazing customer service. Dakota Sinks keep me updated throughout the time my truck was in service. She definitely needs to be promoted to a managers position. More

by crlatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks 5 stars
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Oct 02, 2024 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. If you have any further questions, please give us a call. We're always happy to help!

September 27, 2024

Pleasant staff kept me informed. Worked hard while short staffed. Will visit again when service is needed More

by debbyking69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall her name
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Oct 05, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

September 26, 2024

Gave called this dealership everyday for 3 days and I’m supposed to get a call back to no avail More

by beamonnisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles kearse
Report | Print
Sep 29, 2024 -

Moore Buick GMC responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

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