Moore Buick GMC
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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This was our first experience at Moore Buick. I can truly say the I am glad we saw the car we wanted and decided to stop and check it out. We were completely satisfied! Matt was awesome!!! say the I am glad we saw the car we wanted and decided to stop and check it out. We were completely satisfied! Matt was awesome!!! More
LONG POST ALERT UPDATED REVIEW Okay so after reading LONG POST ALERT UPDATED REVIEW Okay so after reading countless reviews, I decided that this was the dealership I wanted to buy a used vehicle from. LONG POST ALERT UPDATED REVIEW Okay so after reading countless reviews, I decided that this was the dealership I wanted to buy a used vehicle from. I purchased a 2018 dodge journey 9 months pregnant I was so happy and the buying experience was painless and super simple. After 1 month my car began to run hot(waterpump issue), It was then towed back to the dealership they were super supportive and nice, they provided me with a loaner vehicle while my car was being repaired this process took about a week, after I recieved my vehicle back literally less than 2 weeks later my vehicle did the same thing ran hot , so like the first time I took it back and after another week I recieved my vehicle back. After 2 issues with my vehicle overheating I decided I wanted to trade This vehicle out of fear of more futuristic issues, Now here's where it gets odd, So the salesman then told me he would look into other options for me and after several days he tells me that I now have to have a co-signer in order to trade the vehicle they sold me! I didn't need a co-signer buy the car I originally purchased I was then very confused. I am now waiting to hear from them with other options as far as a reliable vehicle goes since I don't have a co-signer. I will update this post in a couple days with a overall outcome, I gave 2 stars because Kim in service did all she could to get my vehicle running BOTH times it overheated and was super supportive and understanding that I was a new mom and needed reliable transportation! This experience has me really on edge but I will update my review in a few days and change the stars as needed! More
We just purchased our third vehicle here, the dealership is great but our 1st time here we met Steve Taylor, we were so impressed we have always went to him since. This man goes above and beyond to ensure t is great but our 1st time here we met Steve Taylor, we were so impressed we have always went to him since. This man goes above and beyond to ensure that the customer is happy. He is a great salesman, and a marvelous human being. We are not just happy customers but we are blessed to have met him. We no longer say " he is a good salesman", now we are greatly appreciative to have added him to our family! Anyone who needs a new vehicle is doing themselves a great disservice if they don't ask for Steve. Thanks Steve!!! God bless you! More
From start to finish the entire process was less than two hours out the door. Our sales rep Matt Cisneros was amazing, friendly, not pushy and easy to work with. Paul Henry the finance manager was friendly hours out the door. Our sales rep Matt Cisneros was amazing, friendly, not pushy and easy to work with. Paul Henry the finance manager was friendly, professional and got it done ASAP! Highly recommend these guys for your next automobile purchase. More
Great customer service! Very quick and easy buying process. Cars are priced very competitively. All of the staff was helpful and we didn't feel pressured to buy. I would highly recommend looking here process. Cars are priced very competitively. All of the staff was helpful and we didn't feel pressured to buy. I would highly recommend looking here for your next car. More
We’ve shopped here over the years looking for the right vehicle for our lifestyle and at last it’s happened. Matt Cisneros went the extra mile to get us a good deal. Thank you for taking the time to addres vehicle for our lifestyle and at last it’s happened. Matt Cisneros went the extra mile to get us a good deal. Thank you for taking the time to address our concerns, Matt! We are very happy! More
Great salesman and staff. Truly never felt any pressure to buy during the whole process. Listened and put my needs first. I would highly recommend them to any person in the market for a new or used vehicle to buy during the whole process. Listened and put my needs first. I would highly recommend them to any person in the market for a new or used vehicle. More
New Car Purchase Very happy with my service from start to finish. Robin and Wayne worked hard to find the exact Yukon I was looking for. A big thank you to Jackie and Very happy with my service from start to finish. Robin and Wayne worked hard to find the exact Yukon I was looking for. A big thank you to Jackie and his staff for touching up all the imperfections in the car and making it look great. Great car buying experience. More
Impeccable customer service skills! Very honest and friendly staff. One of the easiest and most pleasant car buying experiences I’ve ever had! Everyone I encountered greeted me with a smile and I will friendly staff. One of the easiest and most pleasant car buying experiences I’ve ever had! Everyone I encountered greeted me with a smile and I will definitely be recommending you all to friends and family!!! More
Great service.. excellent helping members. And Matt was a great help.. top of the line salesman that was willing to help me in any way a great help.. top of the line salesman that was willing to help me in any way More