Moon Township Mazda
Moon Township, PA
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Experience Overall was very good experience. Car came with no manual and we are from Ohio and still have not been contacted about the front plate bracket. Overall was very good experience. Car came with no manual and we are from Ohio and still have not been contacted about the front plate bracket. More
Professional, friendly and knowledgeable The team at Moon Mazda were all courteous and treated me very well. When I arrived for my initial appointment and subsequent appointments, Mike was th The team at Moon Mazda were all courteous and treated me very well. When I arrived for my initial appointment and subsequent appointments, Mike was there waiting for me. He gave me his undivided attention, answered all my questions and impressed me with his knowledge of things Mazda. From beginning to driving away in my new Mazda, it was a great experience. More
Service The service and knowledge of the vehicles are top notch. Very friendly and courteous of the car buying experience. It was a pleasure to work with Mazd The service and knowledge of the vehicles are top notch. Very friendly and courteous of the car buying experience. It was a pleasure to work with Mazda in Moon Twp. More
Great car for a greater price This is my 3rd Mazda CX-V and I'm glad that I was able to get another car for a great price. I've told my friends and family about my new car and how This is my 3rd Mazda CX-V and I'm glad that I was able to get another car for a great price. I've told my friends and family about my new car and how pleasant everyone is to help me feel comfortable getting the car that I want. I've bought many cars over the years and have been to almost every dealership in Pittsburgh and I've walked out of a few and purchased from others. None of the dealerships are as nice as coming out to Moon township Mazda, there's NO " I'll be right back, I gotta check with my manager" I said what I wanted and how much I wanted to pay. After a short test ride we signed the papers and I was on my way home { 90minutes } Mike K. is a very nice salesman who I'd recommend to anyone that's looking for a car. I'll be back in 3 years when my lease is up for another CX-V. More
Did not provide the service paid for. If I could give zero star i would. I had a very dangerous experience with the service department. I took my Mazda CX5 in for a complete service which If I could give zero star i would. I had a very dangerous experience with the service department. I took my Mazda CX5 in for a complete service which included checking the brakes. Two weeks later, with my two young children in the car, my brakes failed. Turns out the brake was never checked and the brake pads was worn down. This could have all been avoided had the service I paid for been done. I incurred a lot of stress and out of pocket expenses correcting this mistake and Mazda has refused to compensate me fully. The most frustrating part of all this was the cover up with the brakes. First I was told that brake check was not part of my service, when I produced paper works to show I paid for it, I was told it was checked. Then I later find out it was never checked but they claim it was partially checked. How is that even possible. Taking responsible for your actions goes a long way in customer service. A very disappointed customer. Hope you do better in the future. More
Awesome Great experience!! Took time to answer questions and look at several vehicles. Was professional throughout entire experience and answered all question Great experience!! Took time to answer questions and look at several vehicles. Was professional throughout entire experience and answered all questions or looked into to get answer. Thanks!! More
Customer friendly, efficient process This is my 3rd lease through this dealership. 3 Mazda CX5’s. Love driving this car. Have had 3 different salesman. All experiences have been good. A This is my 3rd lease through this dealership. 3 Mazda CX5’s. Love driving this car. Have had 3 different salesman. All experiences have been good. All service done through the dealership and has always been efficient a customer friendly. Would recommend the car and the dealership. More
Super fast, no haggling, no pressure. 1st time buying a new vehicle on my own & I couldn't have been treated better. If you are in the market for some new wheels, go here 1st, don't bother 1st time buying a new vehicle on my own & I couldn't have been treated better. If you are in the market for some new wheels, go here 1st, don't bother stopping anywhere else. More
Second Time Buyer I've purchased two vehicles from Cody and will return in the future. Would recommend anyone I know in the market for a new vehicle to go see Cody at I've purchased two vehicles from Cody and will return in the future. Would recommend anyone I know in the market for a new vehicle to go see Cody at Moon Township Mazda. More
Pleasantly Surprised Walked into the dealership not thinking I would get a car. Mike answered all of my questions and sold me on a car I love. Walked into the dealership not thinking I would get a car. Mike answered all of my questions and sold me on a car I love. More