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Montrose Nissan in Hermitage
Hermitage, PA
161 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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161 Reviews of Montrose Nissan in Hermitage
December 29, 2018
very good experience, friendly atmosphere. made appointment, picked, drove the car, introduced me to sales staff, we, visited service department and showed me were to bring car for washes. ver made appointment, picked, drove the car, introduced me to sales staff, we, visited service department and showed me were to bring car for washes. very good More
by bucc
Employees Worked With
Emilio Miconi
November 20, 2018
Car purchase Brandon in sales was excellent and understanding of our needs! Everyone was real pleasant to deal with! Very happy to have shopped here! Highly recomm Brandon in sales was excellent and understanding of our needs! Everyone was real pleasant to deal with! Very happy to have shopped here! Highly recommended! More
by DanL
Employees Worked With
Brandon Mosley
November 04, 2018
Transparent dealings Truly a different experience than my past car buying experiences, these guys get it and do what they say they will do. Will continue to have my servic Truly a different experience than my past car buying experiences, these guys get it and do what they say they will do. Will continue to have my service work done here as well, all around a great place! More
by Carguy47
Employees Worked With
Casey Carpenter
October 31, 2018
Great experience Emilio is the best. He goes above and beyond.he is honest and works with you to get a great deal. Thanks so much Emilio! Emilio is the best. He goes above and beyond.he is honest and works with you to get a great deal. Thanks so much Emilio! More
by Janmc54
Employees Worked With
Emilio
October 26, 2018
Vehicle service contract Financial Manager Mark dickerhoof overcharged me, I cancelled my contract on 10/6/18 and they can't call and cancel on the 8th it doesn't expire until Financial Manager Mark dickerhoof overcharged me, I cancelled my contract on 10/6/18 and they can't call and cancel on the 8th it doesn't expire until 2019 next year I'm do money back from the cancellation , Mark and or dealership is the one whose supposed to give me my money back I would not recommend anyone getting a car from them because I believe he is scamming and fraud and people of their money More
by a very pissed-off customer
Employees Worked With
He no longer works there so I do not want to disclose his name but Mark the Financial Manager still works there
October 20, 2018
Spectacular Experience Had a wonderful experience at Montrose Nissan Of Hermitage and Corrine Quinn did a wonderful job of getting me into a car of my liking. Had a wonderful experience at Montrose Nissan Of Hermitage and Corrine Quinn did a wonderful job of getting me into a car of my liking. More
by KyleHuey24
Employees Worked With
Corrine Quinn
September 25, 2018
Incompetent and Shady I traveled over an hour after speaking all day with their sales team on a Nissan Rogue. When I arrived, their sales associate, informed me the veh I traveled over an hour after speaking all day with their sales team on a Nissan Rogue. When I arrived, their sales associate, informed me the vehicle was sold the night before and the customer right before me had the same thing happen to him. Sale Manager Mike Jr. said they would work with me to make this right, offered another Rogue at the same price, and told a clean CarFax. Upon evaluation the vehicle needed brakes and tires, and 3 accidents on the CarFax. I asked why Autotrader had the vehicle listed as certified. Suddenly, the offer price was no longer the price. This back and forth went on for 72 hours with Montrose's story continuing to change. I was never offered an apology. It is apparent there is a combination of complete incompetence and the promotion of shady sales schemes. Do not waste your time traveling or visiting. After reading other's reviews, there seems to be a pattern. I reached out to the GM prior to posting. The dealership informed me he would be in in the afternoon. That evening, I receive and email from him stating he is at a training for the week, but will call me the next day. As shocking as it is, I didn't receive a phone call. The definition of used car sales. Reading other's reviews, there is a pattern here. More
by Searchingforacar
Employees Worked With
Mike Jr.
September 20, 2018
Emilio Miconi did an excellent job Purchased Altima 6 years ago and returned to Montrose for my next car. Emilio Miconi was very easy to deal with. Delivered the Altima to my office. Purchased Altima 6 years ago and returned to Montrose for my next car. Emilio Miconi was very easy to deal with. Delivered the Altima to my office. Thank you Brian Mincher More
by altima guy
Employees Worked With
Emilio Miconi
November 09, 2017
Confident about purchase, Great salesperson :) My boyfriend, myself and our 16 month old daughter were immediately approached by Kenna Griffith when arriving at Montrose Nissan. We were returning c My boyfriend, myself and our 16 month old daughter were immediately approached by Kenna Griffith when arriving at Montrose Nissan. We were returning customers who had previously purchased a used vehicle at Montrose, and after a short discussion of what we were looking for, we quickly found that a new '17 Rogue Sport was perfect for us. Kenna was very knowledgeable and went out of her way to provide information with honesty and kindness without any uneasy pressure. It was very refreshing and made the overall purchase and buying experience enjoyable. She also had the patience of a saint with our daughter during the entire process. I highly recommend stopping to see Kenna at Montrose Nissan with any sales questions. We will definitely be returning to Montrose for our next vehicle. Thank you! More
by Amanda Q
Employees Worked With
Kenna Griffith, Sales & Leasing Consultant
June 27, 2017
Creative Math Use extreme caution if you shop Montrose Nissan. I don't recommend anyone buy there, if you do, bring a calculator just in case they make mistakes wit Use extreme caution if you shop Montrose Nissan. I don't recommend anyone buy there, if you do, bring a calculator just in case they make mistakes with the addition on the offers. I shopped there in April of 17. I went there with the mind set of trading two of my vehicles in for a new truck they had advertised on the internet. The first offer came to me and the truck was priced $8000. higher then it was advertised at. Funny, I told them the price it was advertised at, they checked it out and still tried to slide the inflated price by me. The second issue was when they offered me a total of $23,200. for both my trade-ins. $9000 for the first and $14200 for my 2016 Rogue. Once again I checked his math. This time I caught him adding the payoff amount ($10200) for my 2016 Rogue to the price of the truck. I confronted him about it and was told "that's how it's done". He tried to get my 2016 Rogue, with 7800 miles, for $4000, then tried to justify it by saying that's all its worth. They have no shame. Needless to say I kept my Rogue and sold it myself for $17K. It keeps getting worse. Five days after I bought, I got a random letter, handwritten from the sales manager of Montrose offering me up to $24500 for my 2016 Rogue. I sent in a customer survey and within 30 minutes I received a call from the GM of the dealership requesting the names of the person involved with my bad experience. Now for the real insult,,, it was him, the GM that was pulling all the xxxxxxxx with me. Once again he tried to play me. They will rip you off anyway possible. I have all transmissions with the dealership recorded and saved and have spoken to Nissan America many times about this dealer. More
by Otis
Employees Worked With
Car Salesman, General Manager
