Montrose Nissan in Hermitage

Car purchase Brandon in sales was excellent and understanding of our needs! Everyone was real pleasant to deal with! Very happy to have shopped here! Highly recomm Brandon in sales was excellent and understanding of our needs! Everyone was real pleasant to deal with! Very happy to have shopped here! Highly recommended! More

Transparent dealings Truly a different experience than my past car buying experiences, these guys get it and do what they say they will do. Will continue to have my servic Truly a different experience than my past car buying experiences, these guys get it and do what they say they will do. Will continue to have my service work done here as well, all around a great place! More

Great experience Emilio is the best. He goes above and beyond.he is honest and works with you to get a great deal. Thanks so much Emilio! Emilio is the best. He goes above and beyond.he is honest and works with you to get a great deal. Thanks so much Emilio! More

Vehicle service contract Financial Manager Mark dickerhoof overcharged me, I cancelled my contract on 10/6/18 and they can't call and cancel on the 8th it doesn't expire until Financial Manager Mark dickerhoof overcharged me, I cancelled my contract on 10/6/18 and they can't call and cancel on the 8th it doesn't expire until 2019 next year I'm do money back from the cancellation , Mark and or dealership is the one whose supposed to give me my money back I would not recommend anyone getting a car from them because I believe he is scamming and fraud and people of their money More

Spectacular Experience Had a wonderful experience at Montrose Nissan Of Hermitage and Corrine Quinn did a wonderful job of getting me into a car of my liking. Had a wonderful experience at Montrose Nissan Of Hermitage and Corrine Quinn did a wonderful job of getting me into a car of my liking. More

Incompetent and Shady I traveled over an hour after speaking all day with their sales team on a Nissan Rogue. When I arrived, their sales associate, informed me the veh I traveled over an hour after speaking all day with their sales team on a Nissan Rogue. When I arrived, their sales associate, informed me the vehicle was sold the night before and the customer right before me had the same thing happen to him. Sale Manager Mike Jr. said they would work with me to make this right, offered another Rogue at the same price, and told a clean CarFax. Upon evaluation the vehicle needed brakes and tires, and 3 accidents on the CarFax. I asked why Autotrader had the vehicle listed as certified. Suddenly, the offer price was no longer the price. This back and forth went on for 72 hours with Montrose's story continuing to change. I was never offered an apology. It is apparent there is a combination of complete incompetence and the promotion of shady sales schemes. Do not waste your time traveling or visiting. After reading other's reviews, there seems to be a pattern. I reached out to the GM prior to posting. The dealership informed me he would be in in the afternoon. That evening, I receive and email from him stating he is at a training for the week, but will call me the next day. As shocking as it is, I didn't receive a phone call. The definition of used car sales. Reading other's reviews, there is a pattern here. More

Emilio Miconi did an excellent job Purchased Altima 6 years ago and returned to Montrose for my next car. Emilio Miconi was very easy to deal with. Delivered the Altima to my office. Purchased Altima 6 years ago and returned to Montrose for my next car. Emilio Miconi was very easy to deal with. Delivered the Altima to my office. Thank you Brian Mincher More

Confident about purchase, Great salesperson :) My boyfriend, myself and our 16 month old daughter were immediately approached by Kenna Griffith when arriving at Montrose Nissan. We were returning c My boyfriend, myself and our 16 month old daughter were immediately approached by Kenna Griffith when arriving at Montrose Nissan. We were returning customers who had previously purchased a used vehicle at Montrose, and after a short discussion of what we were looking for, we quickly found that a new '17 Rogue Sport was perfect for us. Kenna was very knowledgeable and went out of her way to provide information with honesty and kindness without any uneasy pressure. It was very refreshing and made the overall purchase and buying experience enjoyable. She also had the patience of a saint with our daughter during the entire process. I highly recommend stopping to see Kenna at Montrose Nissan with any sales questions. We will definitely be returning to Montrose for our next vehicle. Thank you! More

$7000 trade in is a lie. False advertising. We talked to 2 different people there about this so called offer before we drove an hour to get there. They promised the world over the phone. After We talked to 2 different people there about this so called offer before we drove an hour to get there. They promised the world over the phone. After we got there and talked to them in person, they had to inspect our car to give us an amount for trade in. Guaranteed $7000? Right out the window. They only wanted to give us $4000. After arguing this with them, we were told that we could do this if we had a down payment, even though it was previously stated no down payment required. More