Montrose GM Superstore in Hermitage

Great help! Monica was such a big help, she was patient and not pushy! Her personality is grest and it was really nice to connect with another female during a sa Monica was such a big help, she was patient and not pushy! Her personality is grest and it was really nice to connect with another female during a sales like this! More

Excellent customer service Our day started out kind of rough by being put in a bad mood at the first local dealership we stopped in to. So when we walked in to Montrose, we advi Our day started out kind of rough by being put in a bad mood at the first local dealership we stopped in to. So when we walked in to Montrose, we advised Carl of the same when he approached us. Our bad moods dissolved quickly as we spoke with Carl about what we were looking for, and he proceeded to let us know what he had that fit our needs. Carl quickly got us into a test drive in a nice little Sentra, which we liked very much. We originally weren’t planning on buying that day, but Montrose was able to secure financing quickly, and get us out the door in my new Sentra that day. Every contact we had at Montrose was enjoyable including Carl, Casey, Todd and Kareana. I’m not used to going into a dealership and being doted on, but let me tell you it’s really nice. Everyone acts like a team there and seems genuinely happy to have you there. Kudos Montrose! We’ll be back! More

Very caring about my needs It's very important to help anyone in need of a vehicle. Not everyone has the credit to get a new vehicle and we were treated the same as anyone who d It's very important to help anyone in need of a vehicle. Not everyone has the credit to get a new vehicle and we were treated the same as anyone who does and that was comforting. More

Walked out with a Cadillac and a smile! My husband made an appointment at Montrose to look at a car. Unintentionally, I took over the appointment and ended up walking away with a 2016 Cadil My husband made an appointment at Montrose to look at a car. Unintentionally, I took over the appointment and ended up walking away with a 2016 Cadillac SRX and I couldn't be more thrilled! I absolutely love the car! Our salesman, Tom Conrad, was great! Overall it was a very great car purchasing experience. Thank you to the Montrose team for making it happen! -Sarah Harrison & family More

Excellent Experience I was very happy with my experience. I received great customer service. Our salesman was very knowledgeable, personable, and helpful. I will definite I was very happy with my experience. I received great customer service. Our salesman was very knowledgeable, personable, and helpful. I will definitely be back in the future! More

Tom conrad Patient,honest ,helpful,knowledgeable and thorough.thanks Tom! Tom was very helpful with directions and went out of his way to gather info that I requ Patient,honest ,helpful,knowledgeable and thorough.thanks Tom! Tom was very helpful with directions and went out of his way to gather info that I requested More

Overall great clean and wonderful customer service My multiple experiences here have been great! Everyone was very friendly and made me feel at ease walking through the door they also take the time to My multiple experiences here have been great! Everyone was very friendly and made me feel at ease walking through the door they also take the time to listen and find exactly what im looking for! More

Monica Boor Very honest, helpful, and patient with all my questions. You could tell she knew what she was doing! I will definitely be back in a couple weeks! Very honest, helpful, and patient with all my questions. You could tell she knew what she was doing! I will definitely be back in a couple weeks! More

Great service from Monica. Monica was wonderful to do buisnes with. And she did not do the annoying car salesman things like call every day and was not annoying like most. And v Monica was wonderful to do buisnes with. And she did not do the annoying car salesman things like call every day and was not annoying like most. And very knolagable. More

Great customer service! Monica was a very knowledgeable and helpful during my autombile shopping process. She was very straightforward, personable and friendly and answered a Monica was a very knowledgeable and helpful during my autombile shopping process. She was very straightforward, personable and friendly and answered all of the questions I had. I would highly recommend her if you are looking for a new Buick. More