Montrose GM Superstore in Hermitage

Great customer service I wasn’t necessarily going in to buy a car that same day. I’m on a tight budget but they made me an offer I could not resist. Highly satisfied! I wasn’t necessarily going in to buy a car that same day. I’m on a tight budget but they made me an offer I could not resist. Highly satisfied! More

The absolute best. My fiancee and I showed up about 430 on a Saturday and we were greeted by Ms.Quinn as soon as we got out of the car. I informed her that I saw a scio My fiancee and I showed up about 430 on a Saturday and we were greeted by Ms.Quinn as soon as we got out of the car. I informed her that I saw a scion tc online that they had and would like to check it out. Ms.Quinn was unbelievably friendly and helpful throughout the whole process. Also she was very patient. I hadn't driven a stick in quite a while and when we took the car for a test drive (it was a manual) it really felt like she went above and beyond trying to make me feel comfortable with the experience, or lack there of. Decided to go ahead with the purchase of the car and met with the financial department. The gentleman I talk to (apologies for forgetting your name) was very straight forward, not pushy and very helpful. I ended up keeping them there for almost an hour after they closed and they never seemed to lose patience or get irritated by it. I can honestly say that was the easiest car dealership I have ever had the pleasure of visiting. More

Great car buying experience! The dealership is very inviting and customer service centered. Our salesperson was Jim Franklin and he was the best sealed rep I've ever dealt with. H The dealership is very inviting and customer service centered. Our salesperson was Jim Franklin and he was the best sealed rep I've ever dealt with. He listened to what your wants and needs were and does his best to meet them! Overall a great car buying experience. More

Starting over Tom Conrad did a very good job. He got me the vehicle I wanted for about the money I wanted to spend. Even during a bad credit situation (bankrupt div Tom Conrad did a very good job. He got me the vehicle I wanted for about the money I wanted to spend. Even during a bad credit situation (bankrupt divorce) he was Very kind and pleasant to work with, and they were able to get me approved! So much better than going with some other credit companies More

Superb new truck purchasing experience. Tom Conrad worked with me and answered every question with confidence and options. Not a stereotypical 'car salesmen' business model. Montrose has ear Tom Conrad worked with me and answered every question with confidence and options. Not a stereotypical 'car salesmen' business model. Montrose has earned my business and I will make the 1.5 hour drive for our next vehicle. Thanks Montrose team, I love my truck! More

Sales Thank you Monica, Oakley and Rich for making this car mine!! Best team in the Valley! They made the whole experience so easy and fast!! I have purcha Thank you Monica, Oakley and Rich for making this car mine!! Best team in the Valley! They made the whole experience so easy and fast!! I have purchased now 3 vehicles from this dealership. After the sale the service department is amazing! Ed always seems to get me in when needed and Fred the mechanic is such an asset to Momtose! I also deal with Tammy in parts and she is always so pleasant. If considering a new or used vehicle Montroas is a must stop! More

Car purchase was a wonderful stress free experience Came in to get a car thought it was going to be a long stressful situation. Jim Franklin was so nice and helpful. Got everything I wanted. A very wond Came in to get a car thought it was going to be a long stressful situation. Jim Franklin was so nice and helpful. Got everything I wanted. A very wonderful and smooth experience. More

My sales man was very helpful The salesman asked about the type of car I wanted he was very helpful and took the time help find the right car within my price range and low miles. The salesman asked about the type of car I wanted he was very helpful and took the time help find the right car within my price range and low miles. More

Easy to work with, great staff I felt the dealership and employees were extremely friendly and knowledgeable. My experience with the sales associate was excellent and I'd recommend I felt the dealership and employees were extremely friendly and knowledgeable. My experience with the sales associate was excellent and I'd recommend him to anyone who visits this dealer More

Pleasant experience I was pleased with my salesperson, Jim, who was polite, thoughtful, and considerate of my needs and stayed within my price range. He gave me options, I was pleased with my salesperson, Jim, who was polite, thoughtful, and considerate of my needs and stayed within my price range. He gave me options, and guidance to help me make a confident decision. More