Montrose Ford in Fairlawn

Excellent customer service When I originally came to the dealership all I wanted to do was see which vehicles were in my range to purchase. This was my first experience with a d When I originally came to the dealership all I wanted to do was see which vehicles were in my range to purchase. This was my first experience with a dealership and I don’t know much about cars so when I was asked by Marvin if he could assist me I instantly felt like I was on good hands. He presented well and I could tell he had a lot of knowledge about cars. We talked about what kind of vehicle I was interested in and all I knew was that I wanted an SUV. I told him I wasn’t sure I would be able to because I had no idea what my credit looked like but I did have some money saved up for a down payment. He told me not to worry and we’ll focus on what we could do. Long story short, he was nothing short of amazing. I felt like he wasn’t one of those dealer who tries to swindle you into a bad deal. He really worked with me to get me what I wanted and he made me comfortable with my decision. I ended up with a 2016 Chevy equinox that was the color I wanted and everything. I was so happy and I would recommend him to all my friends and family. Theres a reason they call him the car daddy!!!!! More

Excellent Customer Service Marvin was very knowledgeable regarding the specifications of various vehicles. He was very courteous and excellent customer service! I would recommen Marvin was very knowledgeable regarding the specifications of various vehicles. He was very courteous and excellent customer service! I would recommend this car salesman and dealership! More

I was just looking with no intentions to purchase! I was treated professionally from the moment I came into the dealership!!! I received top notch service and an affordable car note! I would recommend I was treated professionally from the moment I came into the dealership!!! I received top notch service and an affordable car note! I would recommend them to anyone! A++ More

Satisfied customer I have been dealing with Calvin for about 3weeks back and forth on the phone trying to find the right vehicle for me, I knew what I wanted and didn't I have been dealing with Calvin for about 3weeks back and forth on the phone trying to find the right vehicle for me, I knew what I wanted and didn't want to hear about nothing else except a GMC Terrain.. about two weeks later Calvin contacted me about a Terrain he had in with low mileage, good price, & nice looking car he sent me a picture and that Saturday I was on my way, I roll 3 hours to pick this car up.. test drove, excellent I said this is my car paperwork was done everyone was so nice Calvin and I chatted like we have known each other for years I felt very welcomed after everything was signed and done I was out of there. And I am happy I have what I want they didn't try to talk me into something else!! and I'm very PLEASED THANKS , CALVIN JACKSON More

I was treated like family! Overall It was such a pleasant experience. Sales team went above and beyond to help me with my purchase for my business. Rick Wallace was a phenomenal Overall It was such a pleasant experience. Sales team went above and beyond to help me with my purchase for my business. Rick Wallace was a phenomenal salesman along with his co-workers who went above and beyond to make us feel comfortable with our purchasing experience. I would purchase again from My Montrose Family! More

Great experience Very pleasant service I have dealt with Marvin for my last four cars he’s been my salesman since 2011 I constantly deal with him because he makes the process easy he does I have dealt with Marvin for my last four cars he’s been my salesman since 2011 I constantly deal with him because he makes the process easy he does business with transparency and he really represents the brand very well. His knowledge on the product is second to none his level of enthusiasm is second to none . My family will always purchase from the car daddy More

Extraordinary service The car daddy is the reason I purchased my car I read his reviews online and that’s what led me to get in contact with him. all the reviews are dea The car daddy is the reason I purchased my car I read his reviews online and that’s what led me to get in contact with him. all the reviews are dead on. Marvin is very intelligent and friendly sales person he answered all my questions he was very honest and he went above and beyond for me and my family It’s good to know that there are still honest people in the world that care about your well-being thanks again Marvin you’re the best More

Great customer service, even better deals!! My wife and I recently had an excellent experience with Montrose of Fairlawn! We have been searching for the perfect ford truck for a while, when we f My wife and I recently had an excellent experience with Montrose of Fairlawn! We have been searching for the perfect ford truck for a while, when we found a truck at Montrose. The sales person , Joey, was absolutely astounding, as was the sales manager, Amedeo . I would highly recommend this dealship, Joey Camp, in particular for anybody looking to get in a new ride. Montrose was able to match our needs and price point with the perfect truck, thousands below KBB suggested sale price!!! More

Quite satisfied We traveled two hours to buy our car after finding it online. Our salesman, Marvin Lewis, greeted us at the door and did an exceptional job leading us We traveled two hours to buy our car after finding it online. Our salesman, Marvin Lewis, greeted us at the door and did an exceptional job leading us through the purchase. More

Looking for used Have worked with Will twice now each time he takes his time and helps find what will fit are budget. I will continue to go to will for future cars Have worked with Will twice now each time he takes his time and helps find what will fit are budget. I will continue to go to will for future cars More