Montrose Ford in Fairlawn

Jess helped us out quickly and we were on our way! Being small business owners, and both my husband and I also work Full time, we had a hard time getting free to shop for a vehicle. I called Jess when Being small business owners, and both my husband and I also work Full time, we had a hard time getting free to shop for a vehicle. I called Jess when the Tacoma came on the lot as a trade, she went right out and called me back with the details on the truck. Sent it priority through service and inspection and she had it ready for us to drive home the next day at a great price! We were in and out in less than two hours! Best car buying experience yet! More

Excellent buying experience I finally decided what I wanted my new car to be but I never owned anything like it. Online research only gets you so far so I went to Montrose Ford a I finally decided what I wanted my new car to be but I never owned anything like it. Online research only gets you so far so I went to Montrose Ford and was greeted by Will Sutton. I had a lot of questions and Will had every answer off the top of his head. Engine size, tire size, convertible top and what do I with a rear wheel drive car. He worked with me to get me exactly what I wanted and I believe I had her ordered a week later. Cars are expensive and often times you go to sleep wondering if you did the right thing or got a fair price...I went to bed excited knowing Will took care of me and I couldn't wait for my car to arrive. More

Repeat Customer, wouldn't shop anywhere else Just bought my second car from Rick Wallace at Montrose Ford. Rick was friendly and resourceful and helped me find exactly what I was looking for. The Just bought my second car from Rick Wallace at Montrose Ford. Rick was friendly and resourceful and helped me find exactly what I was looking for. The negotiations were smooth and I got a great deal compared to similar vehicles I've looked at. After my second great experience, I'd recommend Rick to anyone looking for a new Ford. More

very friendly! i gave a high review because the entire experience was positive. Wil was great to deal with, listened to what i wanted, and worked with me to get me i i gave a high review because the entire experience was positive. Wil was great to deal with, listened to what i wanted, and worked with me to get me into my new car. he spent plenty of time with no pressure at all, and followed up after the sale to make sure i was satisfied. Tricia as well was pleasant to deal with, and made the paperwork quick and painless. Again, the entire experience was great, and i would recommend to friends More

Perfect I got the car that I wanted! The people working were super nice and I really appreciate all that they have done to make me feel safe in my car! I got the car that I wanted! The people working were super nice and I really appreciate all that they have done to make me feel safe in my car! More

From the moment I drove up to the dealership it wasprofessio I was greeted by Marvin Lewis as I arrived at Montrose Ford. He was friendly. Professional, and welcoming. He assisted me in finding a salesperson tha I was greeted by Marvin Lewis as I arrived at Montrose Ford. He was friendly. Professional, and welcoming. He assisted me in finding a salesperson that eventually was him ! He presented me with all options within the parameters of what I told him I wanted. He explained things completely without seeming condescending. He didn’t attempt to over sell. I appreciated that!! I’d refer him to others. More

Good Experience at Montrose Ford Team had good understanding of Ford cars. Very helpful. When my car was delivered later than expected, they gave me a loaner so I was still able to dr Team had good understanding of Ford cars. Very helpful. When my car was delivered later than expected, they gave me a loaner so I was still able to drive to work. More

Pleased with the service I received from Marvin Lewis. I am extremely satisfied with the superb service I received from Marvin Lewis. He went above and beyond my expectations by helping me find the car I r I am extremely satisfied with the superb service I received from Marvin Lewis. He went above and beyond my expectations by helping me find the car I really wanted verses just trying to sell me any vehicle. More

New car buying experience We stopped by just to look and see the escapes but most importantly to make sure my mother could get up into the car before I could look at this vehic We stopped by just to look and see the escapes but most importantly to make sure my mother could get up into the car before I could look at this vehicle as an option or if I needed to stay in car. But Adam Coleman gave me several options to choose from spent extra time with us so we ended up purchasing the escape. More