Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Montrose Ford in Fairlawn

Fairlawn , OH

Overview
Reviews
4.8
546 Reviews
Call Dealership (330) 666-0711
View Awards

3960 Medina Rd

Fairlawn , OH

44333

Directions

By Type

Showing 546 reviews

August 24, 2023

I always get great service. Csr is well taken care of. Andre is very personable. Waiting area is comfortable and the coffee is good More

by Dreajeanbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 25, 2023 -

Montrose Ford in Fairlawn responded

Thank you for the 5-star rating! We're happy to know you've had consistently good service at Montrose Ford of Fairlawn and that Andre has been helpful. We'll see you next time! Safe travels!

August 23, 2023

Andre Harris is exceptional, your maintenance group is great. Customer service is excellent. I drive from Canton Ohio just to go to Fairlawn to Montrose Ford. More

by Cerminarop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 23, 2023 -

Montrose Ford in Fairlawn responded

We're delighted to know that Andre and our maintenance team have provided you with excellent service! It's great to see customers like yourself traveling the distance for us at Montrose Ford of Fairlawn. Safe travels, and we'll be here when you need us next time!

August 23, 2023

Everything was handled as requested. They communicated well when the vehicle was finished when they let me know what was going on. More

by mary.sharnsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre in Service
Report | Print
Aug 23, 2023 -

Montrose Ford in Fairlawn responded

Mary, we're glad to know that our team at Montrose Ford of Fairlawn communicated effectively and met your expectations. Thanks for the positive feedback!

August 20, 2023

Nice place to get your car serviced. Everyone was very helpful & the service was really great! More

by pjkul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 21, 2023 -

Montrose Ford in Fairlawn responded

Thank you for visiting Montrose Ford of Fairlawn! We appreciate your kind feedback about our team and hope to see you again in the future!

August 15, 2023

I was very pleased with the service I received. The service department is very friendly and efficient. This was my first time using Montrose Ford in Fairlawn and must say the Service department More

by Tootsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A
Report | Print
Aug 16, 2023 -

Montrose Ford in Fairlawn responded

We're pleased to know you had a positive service experience with our team at Montrose Ford of Fairlawn! Thank you for choosing us! We'll see you next time. Safe travels!

August 10, 2023

I had a Fast and great buying experience. In and out in a couple hrs. More

by Paul.3006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sutton, Mike Patton
Report | Print
Aug 10, 2023 -

Montrose Ford in Fairlawn responded

We really appreciate you taking the time to leave Montrose Ford of Fairlawn this awesome review, thank you!

August 08, 2023

There service dept is friendly and keeps you well informed as to where your car is at during the service More

by bash18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A
Report | Print
Aug 09, 2023 -

Montrose Ford in Fairlawn responded

Thanks for the positive review! We're happy to hear that you had a positive service experience with our team at Montrose Ford of Fairlawn. We'll see you again. Have a great ride!

July 28, 2023

Rick and the service department provided efficient service. Rick helped facilitate an issue with another car with a recall notice. More

by doby47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Thurmer
Report | Print
Jul 28, 2023 -

Montrose Ford in Fairlawn responded

We're glad to know that Rick and our team were able to assist you with your vehicle service needs at Montrose Ford of Fairlawn. We appreciate your feedback and are here for any future needs! Safe travels!

July 25, 2023

NO WAITING AROUND TAKEN RIGHT IN AND WORK THAT NEEDS TO BE DONE AND OUT THE DOOR. More

by greypuffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DO NOT REMEMBER HIS NAME BUT VERY NICE.
Report | Print
Jul 27, 2023 -

Montrose Ford in Fairlawn responded

Thank you for choosing Montrose Ford of Fairlawn for your service needs! We look forward to assisting you again in the future! Safe travels!

July 18, 2023

I have dealt with Rick for more years than I can remember and I have always had great service and respect for him and Montrose Ford More

by fsauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sutton, John Thompson, Joe Dyer, Mike Patton
Report | Print
Jul 18, 2023 -

Montrose Ford in Fairlawn responded

Thanks for the awesome review! We're so glad to hear that Rick and the team at Montrose Ford have consistently provided you with great service and respect. We appreciate your loyalty over the years. Have a fantastic day!

1
...
9
10
11
...
55