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Montrose Ford

Fairlawn , OH

Overview
Employees
Reviews
Vehicles
4.7
743 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 743 reviews

April 03, 2026

I’ve taken my car here before and have never left unhappy, they always exceed my expectations! I would recommend this body shop to anyone who needs work done on their car! Wonderful service. More

by MARIAH_HARGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

Montrose Ford responded

Chris and the team are delighted to know our body shop service for your Kia Telluride consistently exceeds your expectations. We appreciate your recommendation to anyone needing work on their car. Thank you for your continued trust. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

April 03, 2026

It was easy to make an appointment and the appointment took less time than quoted. More

by tteribery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 03, 2026 -

Montrose Ford responded

It’s great to hear booking your appointment was hassle free and that service on your Ford Explorer finished sooner than expected. Thank you for the five-star rating. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

April 01, 2026

service and recall done in an hour and half while I went for a walk. More

by FSCELINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
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Apr 01, 2026 -

Montrose Ford responded

Thank you for the five-star review. We’re happy your Ford F-150 Hybrid service and recall wrapped up in ninety minutes, giving you time for a walk. We look forward to welcoming you back. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

March 29, 2026

Nick was amazing and very accommodating while I test drove multiple vehicles. I would highly recommend working with Nick on your next vehicle. More

by Jmichael007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick El Faye
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Mar 29, 2026 -

Montrose Ford responded

Thank you for sharing your experience. We’re glad our team could make your test drives smooth and accommodating. Enjoy your new Ford F-150, and we look forward to helping you again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

March 29, 2026

Montrose Ford provides top notch Service. Will never go anywhere else. Great communication and quick. More

by todd2196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stringer
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Mar 29, 2026 -

Montrose Ford responded

Thank you for trusting us with your Ford Explorer. We’re glad the communication was clear and the service was quick. We appreciate your loyalty and are here whenever your Explorer needs care. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

March 28, 2026

I've always had a great experience with the dealership. This was the first time I had to pay out of pocket, so the care of my time and money was important More

by Jamesmartin25
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 30, 2026 -

Montrose Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

March 28, 2026

Everyone is always so nice and accommodating for the service needs and any recall issues More

by jawwise74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Montrose Ford responded

Thank you for sharing your experience with your Ford Maverick. We’re pleased our team has been friendly and attentive with both routine service and recall support. We look forward to assisting you again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

March 28, 2026

No pressure, Easy to work with, Great people, Family environment. Great selection of cars. Great financing options. More

by daviddosky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sid
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Mar 28, 2026 -

Montrose Ford responded

We’re delighted to receive your five-star review! We’re glad our team provided a family friendly, no pressure experience as you explored our selection and secured financing for your Lincoln Navigator L. We look forward to welcoming you back. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

March 26, 2026

John Nageotte helped us, we found a car with everything that we were looking for and drove up to see it. He took us for a test drive and answered all of our questions. We bought it on site! We would def More

by Katie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nageotte
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Mar 27, 2026 -

Montrose Ford responded

Thank you for sharing your experience. We’re thrilled you found a Jeep Wrangler that had everything you wanted and enjoyed the test drive. We look forward to helping you again down the road. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

March 22, 2026

Service department is always friendly and courteous. I am informed about the process findings as work is completed. More

by HCONARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with the service department.
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Mar 22, 2026 -

Montrose Ford responded

Thank you for noting our service department’s friendly and courteous approach. We’re glad the ongoing updates during your Ford F-150 maintenance kept you informed. We appreciate your continued support and look forward to assisting you again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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