Montpelier Volkswagen
Barre, VT
Filter Reviews By Type
Showing 41 reviews
Great place to buy a VW I had a wonderful experience buying a new Golf at Walker. I had seen the exact car that I was interested in online with a great incentive. Justin cont I had a wonderful experience buying a new Golf at Walker. I had seen the exact car that I was interested in online with a great incentive. Justin contacted me after I asked for more information. The incentive ended in the online ad, but he said that they would extend it. Made an 10:30 appointment and left at 1:30 with my new car! They didn’t try to sell me anything but what I wanted,gave me exactly the KBB for my trade,and were super helpful in explaining the financing. The price was far lower than at anywhere else, well worth the drive. More
DREAMS DO COME TRUE I had a wonderful experience working with Rod Cook when purchasing my 2015 VW Tiguan. The sales and finance team are incredibly patient and explored a I had a wonderful experience working with Rod Cook when purchasing my 2015 VW Tiguan. The sales and finance team are incredibly patient and explored all options to get me the best deal. I walked out feeling AWESOME about my purchase, I will be a returning customer!! Thank you Walker Volkswagen Mazda for making my day!! More
Wonderful Customer Service! I have received nothing buy exceptional customer service at Walker Volkswagen! This is my second time purchasing a vehicle from this dealership and i I have received nothing buy exceptional customer service at Walker Volkswagen! This is my second time purchasing a vehicle from this dealership and it is worth the 2 hour travel time from Plattsburgh, New York. There are closer Volkswagen dealerships, but working with Rod Cook is such a pleasure, that we wouldn't consider going anywhere else! All of the employees (including the service and financing departments) are welcoming and I would describe the process as extremely low pressure. Even going back for regularly scheduled service such as oil changes is like being welcomed back by old friends. This is the best car buying experience I've personally ever experienced! More
Great experience! Had a great experience at Walker VW! Moved from CA to VT recently and wanted to get into an AWD SUV. Traded in my 2015 Golf for a new 2016 Tiguan Had a great experience at Walker VW! Moved from CA to VT recently and wanted to get into an AWD SUV. Traded in my 2015 Golf for a new 2016 Tiguan and felt the pressure was low and the negotiation was fair. I came into the deal with some negative equity on my trade since I was trying to get out of my lease, but Connor and Paul made things easy for me. From start to finish I felt well taken care of. I didn't mind the drive from Burlington for the level of customer service I received and will be returning for future service intervals! More
By Far The Best Customer Service I Received!!!!!!!!!!!!!!!! Jon Cassel was so friendly and he was not pushy at all. Jon was very accommodating to me needs. Not only did I receive exceptional service with a smil Jon Cassel was so friendly and he was not pushy at all. Jon was very accommodating to me needs. Not only did I receive exceptional service with a smile, Jon exhausted all options with me and made sure that I understood each and every one of them. Walker Mazda Volkswagen is where I will tell anyone to go to for honest costumer service. Purchasing a vehicle is a huge step and Jon had patience and polite. Thank you Walker Mazda Volkswagen for making my experience easy and helpful! More
Excellent customer service -- worth the long trip from NY! My wife and I drove from Plattsburgh, NY -- PAST another Mazda dealer in Burlington, VT -- to work with Jon Cassel (Assistant Sales Manager) and Paul My wife and I drove from Plattsburgh, NY -- PAST another Mazda dealer in Burlington, VT -- to work with Jon Cassel (Assistant Sales Manager) and Paul LaRoche (Finance Manager) at Walker in Barre, VT. We purchased a 2015 Mazda3 i Touring (manual 6-speed). Jon Cassel was an exceptional salesperson, creating a positive environment of trust and support. This allowed us to make very good decisions which benefited both ourselves and the dealership in the long run. This Mazda3 is our first new car, and the Walker experience is one that will be our standard for car dealerships in the future. We would definitely return to Walker, as well, for any potential purchases! Paul LaRoche was also excellent with his support, providing transparent financial advice and options. We recommend Jon Cassel and Paul LaRoche without reservation. More
Always reliable My family has used the service department at Walker Imports for many years and for several cars both VW and Mazda. The service department (Dennis My family has used the service department at Walker Imports for many years and for several cars both VW and Mazda. The service department (Dennis or Terry) always returns phone calls in a timely manner. The service advice has been reliable and reasonable for the age/condition of the car. The service is performed as promised. Just plain, good reliable service all around. It is hard to find these days. We have owned up to 7 cars at a time but have always considered Walker to provide the best service as compared to the service departments for our other vehicles (and some of those are "luxury" brands.) Keep up the great work and we will continue to refer other customers to you. Thanks for everything. More
Found the VW Beetle TDI Convertible with the colors that we were looking for online, swapped e-mails with Tyler Griffiths and took the trip up to Barre from Long Island, New York by Amtrak to pick it up. T we were looking for online, swapped e-mails with Tyler Griffiths and took the trip up to Barre from Long Island, New York by Amtrak to pick it up. Thoroughly enjoyed the experience with Tyler who was great as well as Mike Nicastro with whom I extended the warranty. Nate from their parts department sold us the cover for the car as well. Experience was pressure free, price was fair and it was a pleasure dealing with everyone who we came into contact with. Wonderful people to work with!! More
Rod was the most personable car salesperson that I have ever worked with. He balanced the exact kind of pressure, honesty, and follow through that I needed to purchase a used vehicle. I walked away from ever worked with. He balanced the exact kind of pressure, honesty, and follow through that I needed to purchase a used vehicle. I walked away from what he thought was the perfect car and deal for me. A week later, after listening to me about the exact car that I was looking for, he called to let me know that the car arrived. It was obvious that he was looking out for my best interest while giving me the best possible deal that I could have. Rod went above and beyond by syncing the blue tooth and giving me the time of day to explain all features of the car. More
Jon took the time to talk with me about cars, let me sit in the vehicles and gave me an honest recommendation. He also was knowledgeable and had an answer for every question I had. I felt like I was worki in the vehicles and gave me an honest recommendation. He also was knowledgeable and had an answer for every question I had. I felt like I was working with a true professional. Thanks Jon. More