Montgomery Subaru
Montgomery, AL
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Couldn’t be happier! We spent about two weeks car shopping, driving different cars, comparing prices online, visiting different dealerships. None compared to Montgomery Su We spent about two weeks car shopping, driving different cars, comparing prices online, visiting different dealerships. None compared to Montgomery Subaru. They gave us an excellent deal on the Forester for my wife and Salesman Drew Gim was very polite, professional and helpful throughout the entire process. If I wasn’t so keen on getting a full size pickup truck I would be tempted to buy another Subaru for myself! Maybe a WRX STI.... More
My last car(Till they are away my keys)! 😂😂 Matthew and Tim did an excellent job of getting me in my new car. We got a good deal on the end of the year model. Tim went over the loan process and Matthew and Tim did an excellent job of getting me in my new car. We got a good deal on the end of the year model. Tim went over the loan process and got a good rate for me. Mathew explained all the features on my Subaru Ascent. I love my new car!! More
Excellent dealership experience! Online sale. Drew was responsive to all my questions and provided all the necessary info upfront. No hassles! Did exactly what they said they would do Online sale. Drew was responsive to all my questions and provided all the necessary info upfront. No hassles! Did exactly what they said they would do! Would recommend Drew and this dealership to anyone looking for a new Subaru. More
Best Car Buying Experience Ever! We recently purchased a 2019 Subaru Forester Touring from Montgomery Subaru. After working with several other Subaru dealerships within 150 miles, it We recently purchased a 2019 Subaru Forester Touring from Montgomery Subaru. After working with several other Subaru dealerships within 150 miles, it was Drew Gim’s patience, upfront pricing, and outstanding customer service that really stood out. I never once felt pressured or hassled and all of my questions were answered in a timely manner. He always kept me informed on when my vehicle would be arriving and went above and beyond to make me feel more than just a number. Most correspondence was done via email, but when it came time to visit the dealership to pick up my vehicle, I was greeted by both Drew and Mr. Danielson (owner). It really impressed me that Mr. Danielson took the extra time to speak with me (and others) and personally expressed how grateful for my business. He proudly mentioned that his wife, daughter, and (formerly) his son all worked there. This is truly a family business and it shows! The purchase process was very smooth and I feel like pricing was very fair/competitive. However, it was the outstanding customer service by Drew, the sales/finance team (Kyle Campbell and Tim Dooley) that made me choose them over the others. This is our first Subaru, but hopefully not our last. If/when we decide to purchase another, Montgomery Subaru will be at the top of our list! They truly value their customers and go the extra mile make every customer feel welcome. It’s really quite refreshing compared to the typical dealership experience. More
quick and easy Very professional dealer. Staff and employees were outstanding. I used facebook messenger to contact them on sunday(dealer ship was closed) and they Very professional dealer. Staff and employees were outstanding. I used facebook messenger to contact them on sunday(dealer ship was closed) and they responded on messenger/text and email within 15 minutes. Thanks again. More
On time as promised Service was performed right the first time and ready on time. No surprises or pressure for unnecessary service. Always a pleasure to do business wit Service was performed right the first time and ready on time. No surprises or pressure for unnecessary service. Always a pleasure to do business with. More
Fast efficient professional Time was minimum. While waiting, I had refreshed offered. Clean and comfortable sitting area Explanation of service excellent. EG what was preforme Time was minimum. While waiting, I had refreshed offered. Clean and comfortable sitting area Explanation of service excellent. EG what was preformed and why. Pleasant visit. More
Amazing Customer Service for New Car Lease Deals Drew Gim, an internet sales person at Montgomery (AL) Subaru, provided outstanding professional service above and beyond most car salesmen I have dea Drew Gim, an internet sales person at Montgomery (AL) Subaru, provided outstanding professional service above and beyond most car salesmen I have dealt with over the past 50 years. He went the extra mile to try to make a great lease deal for the vehicle that we wanted, to explain the lease process for an out-of state transaction, and generally made the entire finance application process as smooth as possible. He did everything in his power to keep us promptly informed. He is a tribute to Montgomery and Subaru in terms of his responsiveness and customer service perspective. His manager, Tim Dooley was also very informative and considerate when Mr. Gim was not available. If you are looking to buy or lease a Subaru in Alabama, you would be wise to contact Drew Gim. More
Friendly, knowledgeable sales rep and customer service Great sales force, friendly but also were clearly wanting our business, took time to explain all possible options while not being aggressive but just Great sales force, friendly but also were clearly wanting our business, took time to explain all possible options while not being aggressive but just to make sure that all options were discussed. More
Superb car buying experience We were given the warmest hospitality of any dealership! No hassling phone calls! A few short texts and phone messages to let us know the availability We were given the warmest hospitality of any dealership! No hassling phone calls! A few short texts and phone messages to let us know the availability of the 2019 Subaru Foresters. Our sales associate, Drew, was excellent to work with. He was friendly, thoughtful, and knowledgeable! We bought our crimson pearl. colored 2019 Subaru Forester premium from Drew. The transaction was quick and easy! Drew patiently went over the many features of Forester with us. We drove away in a new, clean, gas-filled 2019 Subaru Forester premium! We love the drive and the ride! More