
Montgomery Subaru
Montgomery, AL

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Easy, Honest Car Purchasing Experience Had a great experience purchasing a new Forester at Montgomery Subaru. I exchanged emails with Robert, where he answered all of my questions and asked Had a great experience purchasing a new Forester at Montgomery Subaru. I exchanged emails with Robert, where he answered all of my questions and asked me what I was looking for. He emailed me a quote on a car that met what I was looking for which was scheduled to arrive the next month. We scheduled a time for me to come test drive one of the cars on the lot before I committed to a deposit on the car scheduled to arrive. At the dealership, the environment was relaxed and very friendly. Robert explained how the deposit process worked and we did all the paperwork for it. During the wait for the car to arrive, I got approved for financing and Robert updated me frequently on the status and once it arrived, let me know right away. He made sure that it was first through the service department for inspection so that I could pick it up the same day it arrived - awesome! I came in, finalized my insurance, signed all the paperwork and finance documents, was shown all the manuals, and was out the door in just about an hour and a half. The experience exceeded my expectations and I would definitely recommend and consider returning myself for a new car. More
Simple and Straight Forward Approach Montgomery Subaru and Robert Anderson made the process of buying a car simple and stress free. They were very knowledgeable about each and every car Montgomery Subaru and Robert Anderson made the process of buying a car simple and stress free. They were very knowledgeable about each and every car and were happy to show me the ins and outs of not only the cars, but Subaru itself. Subaru is superior to every other car I had experienced while shopping around the tri-county area. I had never really considered Subaru before and after my experience with Robert and Montgomery Subaru, I don't see myself going back to anything else. They made me feel like I was a part of the Subaru family. After the sale I know that when I return for routine maintenance or to just say hey, that feeling will continue. More
The people exceeded my expectation! Most every aspect of the sale was handles quickly online before we ever arrived. The pricing was very reasonable and there were no surprises. I like Most every aspect of the sale was handles quickly online before we ever arrived. The pricing was very reasonable and there were no surprises. I liked knowing the bottom line before I arrived. More
No Pressure, Just Great Service I'e been interested in buying a Subaru for a long time but always put it off since I've never enjoyed the car buying experience. Glad I waited becau I'e been interested in buying a Subaru for a long time but always put it off since I've never enjoyed the car buying experience. Glad I waited because I got to work with Rob Anderson and he was great. I had tons of questions and he patiently answered them all. The best thing was I never felt pressured. He genuinely seemed to care that I was comfortable with my purchase. I definitely got the car I wanted and know where I'll go for my next purchase - just hope Rob will still be there! More
Worth the drive from Atlanta Rob Anderson is such a nice, personable, knowledgeable sales person! It was worth the drive from Atlanta to work with this dealership. I got a great Rob Anderson is such a nice, personable, knowledgeable sales person! It was worth the drive from Atlanta to work with this dealership. I got a great deal and enjoyed the experience. Thank you. More
Terrible They will lie to you and tell what you want to hear until there is a problem and they do not stand behind their work They will lie to you and tell what you want to hear until there is a problem and they do not stand behind their work More
Honest Service We have had to take are vehicle in several times since we have been here the last 8 months. Everyone has been very nice, hopeful and honest with us. W We have had to take are vehicle in several times since we have been here the last 8 months. Everyone has been very nice, hopeful and honest with us. Would take our vehicle back there again. More
These are the people you want to work with I found a BRZ on one of the car buying websites at this dealership. At the time, I had interacted with about a dozen dealerships during the course of I found a BRZ on one of the car buying websites at this dealership. At the time, I had interacted with about a dozen dealerships during the course of my car search. Montgomery Subaru was both the most knowledgeable about their products and the easiest to deal with. There were no pressure tactics. There were no attempts to make me look at or buy something that I clearly didn't want (I came into this knowing I wanted to buy a BRZ). Our negotiations over price were fair and free of the silly gamesmanship exhibited by other dealers. My sales rep - Robert (I also recommend him) - kept in touch with me via email, but did not bombard my inbox and blow up my phone asking "when can I put you down for a test drive?" the way some of the other dealerships have. He and the finance manager never tried to rush me into anything. They were courteous, clear and professional throughout the course of our dealings. It was the same with the few other employees that I spoke to in passing. This was the first car I've ever bought and I'm worried that Montgomery Subaru may have spoiled me. It's nice to have only good problems. More
Excellent service - Fast an Friendly I am a buyer from NC who was looking for a specific vehicle (Shelby GT500) and found one on-line at Montgomery Subaru. I contacted Robert Anderson (Sa I am a buyer from NC who was looking for a specific vehicle (Shelby GT500) and found one on-line at Montgomery Subaru. I contacted Robert Anderson (Salesperson) and asked about the car. He not only provided information but a video of the car as well. I wanted to make sure that the car was what I was looking for before I made a 15 hour bus trip to Al! Over the course of the next two weeks Rob and I remained in contact and I eventually made the trip down to purchase the car. Car was exactly as advertised and the dealer ship did everything they could to make the transaction as quick as possible so that I could get back on the road to NC. A very pleasant experience. Rob did an excellent job and I would certainly recommend him and his dealership to anyone. More
Purchasing my new Outback I bought my Subaru Outback from Montgomery Subaru . My Dealer Robert Anderson was very pleasant, patient and attentive to my needs/requests. I have bo I bought my Subaru Outback from Montgomery Subaru . My Dealer Robert Anderson was very pleasant, patient and attentive to my needs/requests. I have bought vehicles from Dealerships in past but this was my best experience yet. There was no pressure to buy, and once I placed my order, Robert kept me updated on the status of my order and was always available for any questions. Thank you Rob for the great service. More