Montgomery Motors LLC

I wanted to leave a more detailed review. I would give it a negative response if I could. When we traded we did it remote because of disability issues. I personally took pictures of ever I would give it a negative response if I could. When we traded we did it remote because of disability issues. I personally took pictures of everywhere on my aunts car and sent them to the salesman. First issue was after the paperwork was signed I get a text from Nick trying to take me to task saying the car was in worst condition than he realized. I pointed out not only did I text him about the condition but also took pictures. I even had my aunt pay $80 to have her car detailed for them before she traded it in. He was upset that a shampooing was coming out of his commission. Due to that I didn’t show my but when I never got the referral fee of $150 I was promised by him when originally I had asked for $500 like other dealers provide. My aunt seldom drives so she had it a couple of weeks and went to take it out and engine light comes on. I call the dealership because even though it was used it was supposedly inspected and she had a great bumper to bumper warranty. I was told to have her bring it up there and they would look at it without charging her the $150 to hook up to computer and they would fix it. After Nick raised an issue with me I was then told that she would still need to pay the $150 and they would go from there. We said forget it and took it to the local food dealer. Low and behold the computer came up with code 2418 which has something to do with emission control. Something that certainly should have been caught when the inspection was done. To add more issues we find out that the “great warranty” from the dealer doesn’t cover the part which is now going to cost $650 not including the labor. I went to email regional manager today after not getting a call back and Nick replied to my email saying he will forward on even though I am a liar. That is the third time after the deal that nice Nick was both rude and unprofessional to say the least. At this point I told him not to worry about it and I will take care of my aunt accordingly. I will NEVER do business with this dealer again much less recommend anyone else. If you buy a used car from them and they tell you it was inspected and great, don’t take their word for it. Take it to a dealer or someone you know first. More

They were very nice and friendly. Nick Weidman made my truck buying experience quick and easy. Nick Weidman made my truck buying experience quick and easy. More

I really enjoy buying car from them. They were very pleasant and swift with paper work! Much appreciated! They were very pleasant and swift with paper work! Much appreciated! More

Very good no pressure sales from Mark Johnson. I wish the detailing would have been a little better and seems like I’m missing a couple of things on my car. I enjoy doing business and a smaller co I wish the detailing would have been a little better and seems like I’m missing a couple of things on my car. I enjoy doing business and a smaller community More

Had a great experience with Nick taking care of the paperwork and getting the car delivered. Would definitely do business with Montgomery again! paperwork and getting the car delivered. Would definitely do business with Montgomery again! More

My experience at this dealership was so awesome. My sales woman Candice went above and beyond for me.She placed me in a loaner while getting my vehicle checked over before delivering it to me .She ha My sales woman Candice went above and beyond for me.She placed me in a loaner while getting my vehicle checked over before delivering it to me .She has great effective listening and was very honest.Even throughout the day while she was busy with other customers,she still placed me as top priority!!!!Candice had great communication,customer service,and she made me feel very comfortable.Also,When Mr .Melvin and Mr.Richard made the delivery,they made it a smooth transaction on my lunch break that was smooth,stress free and at a convenient time.They also had great communication.They were able to deliver my vehicle a day or two earlier and in time for my bday.Lastly,Mr.Kirk was great and had great communication explaining everything before the sale was finalized.He was able to find me a great bank to use for my auto loan .Everyone worked their magic and was awesome .I am very happy and most definitely will refer this dealership to everyone i know who needs a car !!!!Thanks for everything!!!Oh yeah,Happy Birthday Candice!!!I pray you have a great blessed bday!!! More

Montgomery Ford Lincoln is a very friendly and welcoming dealership. Will definitely continue working with them in the future. dealership. Will definitely continue working with them in the future. More

If you want to be treated like family and not just another number go to Montgomery Ford in Troy NC to purchase your next vehicle. The entire process was easier with them than. Any other dealer. Even i another number go to Montgomery Ford in Troy NC to purchase your next vehicle. The entire process was easier with them than. Any other dealer. Even if its out of your way you won't regret it. Definitely recommending Montgomery Ford to friends and family! More

They have an amazing customer service team I highly recommend Devin Cotton He helped me find exactly what I was looking for. Great place with very friendly employees recommend Devin Cotton He helped me find exactly what I was looking for. Great place with very friendly employees More