Montgomery Motors LLC
Troy, NC
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Bought a used 2024 Grand Cherokee Summit Reserve for about $58k 2 days ago. After I got home to Lake Norman, I noticed the passive lock and unlock did not work. Also, the right passenger mirror does not about $58k 2 days ago. After I got home to Lake Norman, I noticed the passive lock and unlock did not work. Also, the right passenger mirror does not open and close when you start and stop the car/engine. Worse of all, behind the Montgomery Motors sticker on the rear tail lift is a scrape that is perfectly hidden by the dealers sticker. Clearly, this was done on purpose and wasn’t just an inspection miss. Very disappointing! More
kevin grimes was very helpful and transparent throughout the entire car purchasing process. he worked with me and went above and beyond to accommodate my needs. please see kevin and you won’t be disappointe the entire car purchasing process. he worked with me and went above and beyond to accommodate my needs. please see kevin and you won’t be disappointed! everyone else there was kind and very welcoming. More
Staff was friendly and helpful throughout the experience. Detailing job was lack-luster and left a lot of fine details missed (straw wrappers, dirt between seats, etc.) A small leak was agreed upon to be fix Detailing job was lack-luster and left a lot of fine details missed (straw wrappers, dirt between seats, etc.) A small leak was agreed upon to be fixed during negotiations but was left up to myself to make sure it had been done (which it was not) to no fault of service as I believe this fell on sales to make sure the services we agreed upon had been complete. Service personnel are very friendly and made me feel taken care of. Overall good experience but left more up to the consumer to make sure you got what you asked for. More
After shopping on line for weeks and about a 1000 miles to view and test drive, I made my purchase at Montgomery. They were worth the 2 1/2 hour drive to find a great vehicle and awesome shopping and custo to view and test drive, I made my purchase at Montgomery. They were worth the 2 1/2 hour drive to find a great vehicle and awesome shopping and customer service experience. I loved the feel of buying from a smaller town dealership versus big urban city locations. I found them on Autotrader and I'm glad I did. To Mark, Shane, Jeff and Ben, thank you for helping me secure a great automobile. More
Quickest vehicle purchase I have ever made. The people were unbelievably nice and accommodating. Shane was my salesman and he was outstanding, nice and efficient! The people were unbelievably nice and accommodating. Shane was my salesman and he was outstanding, nice and efficient! More