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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,060 Reviews

1,060 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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February 26, 2022

I was attended by Jose Ortega and he was great! Friendly, professional and very helpful. I don’t have any complaints. Great job! More

by Alejandro Mayorca
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José Ortega
Feb 28, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Alejandro, Thank you for sharing this positive review! We are pleased to hear that Jose took great care of you and your automotive needs throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

February 25, 2022

Jesus “Jessie” Martinez is very professional and has good follow through. He is patient in listening to my concerns and shows that he really appreciated my business. More

by David from ARI Fleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Martinez
Feb 25, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

David, Thank you for leaving Jesus this positive review! We are delighted to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!

February 25, 2022

Took in my car for an oil change. In and out there quick. The person attended to my appointment was detailed and thorough. More

by deozmendoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ortega
Feb 25, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that we could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

February 25, 2022

As expected, excellent customer service as always. Went to have my oil changed along with checking everything out to make sure that all was good. Knew I would be needing tires soon, so I had them in More

by tcgod4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred in Service Dept
Feb 28, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! Offering top-notch service and deals is always our goal, and we are pleased that our efforts met your satisfaction. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!

February 22, 2022

I was really pleased with my service Experience. I was sent updates on the progress and when my vehicle was ready. More

by Rochoa48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
Feb 24, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are so glad that our team could be of assistance to you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

February 22, 2022

I went in for a recall issue and was assisted by Isaac Borquez at Sierra Chrysler Dodge Jeep Ram of Monrovia. He was professional and was able to have my vehicle inspected without a long wait, since I h More

by SM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Feb 24, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this positive feedback! We are overjoyed that Isaac could be of assistance to you and get your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

February 22, 2022

Got my oil changed. Isaac was the tech who did the job. Got a curtsey call when the job was almost done. Almost perfect. I give them 4 out of 5 stars and will go back. V More

by Daniel8Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
Feb 24, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Daniel, Thank you so much for your feedback. We appreciate your business and will be sure to utilize your comments to enhance our guests' experiences in the future. We wish you safe travels and hope to see you again the next time your vehicle is ready for service!

February 09, 2022

Jose Ortega was polite & professional. Since I was going to stay until the work was finished, I asked Jose to confirm that it would only take a few hours to complete the oil change and tire rotation. The w More

by clausboettger5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ortega
Feb 09, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are so glad that Jose could get your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels and we look forward to providing you and your vehicle with our best care in your visits to come!

February 09, 2022

I have been coming here for years for service of my cars. Fred Biyzaei is great! He will text & call me with updates. We now have 3 cars that we bring there & always the same great service. More

by Crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Feb 10, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Crystal, Thank you so much for your excellent review and for confiding in our dealership with your service needs. We are overjoyed that the quality of our work continuously meets your satisfaction, and we will certainly provide you and your vehicles with nothing less than our very best care in the years to come! We wish you safe travels. Please do not hesitate to let us know how Fred and the team may serve you again!

February 04, 2022

Had a oil change done on truck a couple of months ago , was not done right,they left something lose ,went back for them to review,they fixed their mistake. I asked for a free oil change,for my next service More

by Jovie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga
Feb 04, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this review. We are so appreciative of your business, and we thank you for the opportunity to make things right. Your safety and satisfaction are of the utmost importance to us. Please do not hesitate to give us a call if there is ever anything more that our team may help you with. We wish you the safest of travels until we meet again!

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