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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,061 Reviews

1,061 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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September 19, 2022

Dropped off my vehicle at appointed time and it was ready before estimated time for pick up. Happy with service and service personnel. Car runs like brand new! More

by Ron66er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac, Preston Han
Report | Print
Sep 22, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

That's awesome! We're really glad to hear your service appointment was such a success! Thank you so much for taking the time to share your positive feedback. We hope you'll give us a call next time you have an automotive issue we may address for you. It would be our pleasure!

August 23, 2022

Needed a new aux battery for my 2020 Pacifica - Isaac Borwuez handled it. Got me in and out in 1 hour and price came in slightly below original quote. Isaac is the best at customer service. More

by rob.austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Aug 24, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Robby, We are so glad that Isaac could be of assistance to you, and we appreciate you taking the time to leave him this 5-star review! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that Isaac or the team may help you with! Take care!

August 08, 2022

Monrovia is the best! The best service!The best price! The best seller! I love it! More

by miya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga, Preston Han
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Aug 10, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Miya, Thank you for your 5-star rating! We are overjoyed that our team could provide you with a top-notch experience! Please do not hesitate to give us a call if there is ever anything more that we may help you with!

August 04, 2022

Had a great experience. Once I dropped my car off for the repair, they offered to get me a ride to work and back once the repair was complete. Great service which will make More

by GeoLopez89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 10, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

July 20, 2022

Best service I have ever Received from dealership. If there’s a problem they will find it! If it’s a warranty Part or recall. They will alert you so you don’t have to pay a dime. Needless to say, Ia More

by Jclocatelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irvin had technician????????????
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Jul 20, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to serve you. Please don't hesitate to give us a call the next time you have any automotive questions or concerns!

July 15, 2022

My service advisor was Jose Ortega and he was extremely helpful and went beyond any advisor has ever done... courteous, professional and knowledgeable ... i would not hesitate to call on him again and reco More

by Ecamacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ortega Service advisor
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Jul 20, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Ernie, Thank you for sharing this positive review! We are pleased that Jose could provide you with the quality service that you so much deserve. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same 5-star service in your visits to come! We wish you the safest of travels until we meet again!

July 13, 2022

Service advisor Isaac provided great customer service. Got me all the answers I was looking for. Will be coming back. More

by Erick G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Jul 15, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Erick, Thank you so much for your positive review! We are delighted that Isaac took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

July 12, 2022

The dealer accommodated my change in appointment and provided same day service. Truly appreciate the extra courtesy. More

by Sfrenche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ortega
Report | Print
Jul 15, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are happy to hear that our team provided you with top-notch service! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

July 11, 2022

They stole my kids phones and have been given me the run around for 2 months false promises and no return phone calls no dignity here! More

by Jose.e.loyola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Preston Han
Report | Print
July 06, 2022

Took Jeep in for diagnostic sensor check. Easy check in and check out, Jose O. customer service was great! More

by jvgee2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ortega
Report | Print
Jul 07, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this 5-star review! We are so glad that Jose could be of assistance to you and make your overall experience smooth and efficient. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Jose and the team may serve you again!

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