Monrovia Chrysler Dodge Jeep Ram - Service Center

Service was excellent. Car was delivered on time and generally happy with the experience and how I was kept updated. Car was delivered on time and generally happy with the experience and how I was kept updated. More

Check-in was prompt. Work scope was agreed. Work was completed on schedule promised. Javier was friendly and efficient. Would recommend dealership to others. Work scope was agreed. Work was completed on schedule promised. Javier was friendly and efficient. Would recommend dealership to others. More

Very helpfull, called me and told me everything that my car needed done and told me upfront car needed done and told me upfront More

Great work On time. The 15 word requirement is silly and should be removed from the survey. This waste your customers time The 15 word requirement is silly and should be removed from the survey. This waste your customers time More

Good service overall! Was able to get my car the same day. It would be great once they repair their car wash machine. Was able to get my car the same day. It would be great once they repair their car wash machine. More

Took longer than assured timeline. Jeep returned completely dirty! Dirty handprints inside on middle console. Jeep returned completely dirty! Dirty handprints inside on middle console. More

I made a appointment for service and was not told that the dealership has moved to another location. I called the service number when I arrived at the old location and when I was told the new location is the dealership has moved to another location. I called the service number when I arrived at the old location and when I was told the new location is at the old Honda dealership around the corner I almost didn't take my car for service. I took my honda civic a couple times there when it was the honda dealership and I hated it because of it being crowed with cars on all sides, the waiting room was like going in a morgue and bathrooms were dirty and nasty and it's still that way. Why would Chrysler downgrade their location. When I arrived I squeezed my 300 in between the 2 posts in the service area, got out of my and waited a while for anybody to come out to help me. Service was great and quick. The waiting room was freezing cold, I tried closing the door but everyone coming in and out to use restroom kept propping the door open, luckily I didn't have to wait long for my car. The bathroom from the old place to the new place is a big difference, like night and day, not in a good way. More

Above and beyond service. Did everything I asked for in a timely manner and even threw in a service that Ive postponed a couple of times. Will definitely be coming back again. Did everything I asked for in a timely manner and even threw in a service that Ive postponed a couple of times. Will definitely be coming back again. More

I was able to take my car in easily & they were very professional in their service professional in their service More

The guys were very Fast efficient and friendly five stars very professional guys car was in and out like a pit stop very professional guys car was in and out like a pit stop More