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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,144 Reviews

1,144 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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September 02, 2023

Appointments are easy, quality repairs, staff that really cares and treats you like you are their only customer More

by skirkgard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bitzaei
Sep 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for letting us know how happy you've been with the benefits of coming to us for your vehicle's service. It's our pleasure to make things easy for you, and provide you with helpful insight tailored to your needs and budget. We look forward to your next appointment!

September 02, 2023

The service manager was amazing and understood our needs every step of the way. We dropped off our car during a very busy day and your dealership exceeded our expectations. More

by jrholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Sep 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great! Thank you for stopping by to share some positive feedback on your service visit. We're so pleased our team provided their utmost support from start to finish. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

September 01, 2023

Great service. Service specialist was very pleasant and helpful. Time to service was accurate. Waiting room very nice. Overall an excellent experience More

by auttley1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thanks so much for the 5-star review. Nothing means more to us than your complete satisfaction, so we're very pleased you not only enjoyed our comfy lounge but also some amazing service from our team. We wish you the safest of travels until we may assist you again!

September 01, 2023

Services were great and Javier helped out with anything that I needed. Javier called was able to get me Uber to pick up car. More

by mztlynn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Awesome! Thanks for taking a moment to share positive feedback on your visit with Javier. We're pleased Javier handled your vehicle's needs with great care and consideration for your personal time. Please come see us again some day!

September 01, 2023

Javier wire was a great customer service agent. Was able to explain my recall needs in detail and as to why it was not needed. Give that man a pay raise and more benefits he deserves it because of More

by jasonstoll20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Jason! We truly appreciate your continued business, and we're delighted Javier's comprehensive insight made this a very valuable visit. He is a gem. Thanks for always choosing Monrovia CDJR for your automotive needs!

September 01, 2023

Service was good,, told what I need done and was no pressure for other things, More

by joanbuzz
Recommend Dealer
Yes
Employees Worked With
Service, Javier Gonzalez
Sep 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Joan! Thanks for letting us know how satisfied you were with this service experience. We're glad our team provided you with useful insight to help you keep you vehicle running smoothly. We look forward to making your next appointment just as reliable!

September 01, 2023

Easy appointment, quick same day service and easy to keep in contact with about the vehicle More

by jordanhayes4223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Sep 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Jordan! Thank you for sharing your 5-star review of our service team. We're glad they kept you in the loop on the progress of your vehicle's services, and made sure everything was done on time and to your satisfaction. Thanks for always choosing Monrovia CDJR!

September 01, 2023

Good communication, professional staff. They took care of the problem. No muss, no fuss. They even had a loaner car available for warranty work. More

by bgerendash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Guy
Sep 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to let us know how pleased you were with our service department! We're glad they did everything they could to make this a convenient experience. We wish you the safest of travels until we may be of service to you again!

September 01, 2023

Good service. Javier Gonzalez was good as always. Will go back for more service in the future. More

by brian9432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Sep 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Brian, thanks for sharing some thoughtful feedback on Javier! Nothing means more to us than your complete satisfaction, so we're happy Javier continues to provide you with exceptional service at each visit. Safe travels until next time!

August 31, 2023

Wendell Wright was a great service advisor. He kept me informed the whole time and made sure my vehicle was in, fixed and out quickly. More

by justin@ibrahim.law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Aug 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Justin! Thanks for sharing your 5-star review of Wendell in our service department. We're happy he handled your vehicle's visit with great care and prompt communication. Looking forward to making your next appointment just as superb!

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