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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,023 Reviews

1,023 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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August 22, 2023

This dealership is very professional and personable. I like the calls from the service writer keeping me informed through the service. More

by condeconcepts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Aug 23, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for stopping by to share your kind thoughts with us! We're super happy you're enjoying the exceptional service and communication our service team provides. We look forward to making your next appointment just as reliable!

August 22, 2023

I like there was no wait time before someone helped me. The check in was easy and Javier answered all my questions regarding what i need to be repaired. More

by AmyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Aug 23, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Amy, thanks for letting us know how happy you were with this visit! Nothing means more to us than your complete satisfaction, and we're glad Javier did everything he could to make this experience easy and informative. Safe travels until we may be of service to you again!

August 22, 2023

Wendell in Service was great. He was efficient and got my vehicle in and out. I was able to pick up my vehicle and drive until the radio came in. Definitely recommend this deal More

by jibrahim085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Aug 23, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great, Justin! Thank you for sharing your thoughtful feedback on Wendell. We're pleased he provided you with a very accommodating experience. Thank you for always choosing Monrovia CDJR!

August 21, 2023

I was greeted with kindness when I arrive to the dealership. At the last visit, my service associate promptly helped with getting my car maintenance. I am satisfied with the overall experience, and More

by marlenemariscal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier and Jesse
Aug 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Marlene! We truly appreciate your continued business, and we're happy your service advisor made this another accommodating experience. We look forward to making your next appointment just as reliable!

August 19, 2023

Good work. Did what I wanted on the agreed time. Listen to problems and explain what they could do. Completed work on time. More

by markcwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Aug 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know your service visit was performed to your satisfaction. We hope you won't hesitate to reach out to us the next time you have any concerns or questions about your Jeep. We look forward to being of service to you!

August 19, 2023

Good over all service and friendly employees, they take care of their customers and go over and beyond More

by ymmyym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Aug 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughtful feedback on our service team! Your satisfaction is our top priority, and we're happy your service advisor handled this visit with great care and communication. We'll see you at your next visit!

August 18, 2023

Wendell took care of my issue and oil change and all recalls all in one day. I was expecting 3 to 5 days. Simply amazing! More

by diamondguava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Aug 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Ms. Guava! We're happy Wendell did everything he could to get your vehicle taken care of in a timely manner. We hope to ensure this same convenience at your next appointment!

August 18, 2023

I am so grateful to Monrovia Chrysler Dodge Jeep Ram. I trust your dealership with my daughters life. I trust your mechanic employees completely to keep my most valuable possession on this earth safe More

by cano.christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred on service department , Preston Han, Eddie Gonzalez
Aug 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how happy you are with our service team! Nothing means more to us than your safety and satisfaction, and we're glad our team continues to make sure your family vehicles are running in their best condition. We graciously look forward to working with you for many years to come!

Aug 22, 2023 -

cano.christopher responded

Thank you so much. It is really hard trying to find an honest and trustworthy dealership and I feel very blessed to have found yours. No amount of money can give me the piece of mind that I have from going to your dealership and meeting your service team.

August 17, 2023

Exceptional service, Jarvier Gonzales and his colleagues have been outstanding and kept my loyalty to this dealership. More

by egkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarvier Gonzales
Aug 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thank you for recognizing Javier's reliability and excellence by sharing your 5-star review. We're so pleased he and the team continue to provide their utmost support and advice for your vehicle's needs. Thanks for always choosing Monrovia CDJR!

August 17, 2023

All the service representatives are friendly and very attentive. I was able to get my car completed in time for an appointment that I had the next day . More

by cathycooking101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Wendell and Issac
Aug 17, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Cathy! We're so happy our team got your vehicle all squared away in time for you to make your appointment. Thank you for letting us know this was a great experience. We look forward to doing the same at your next appointment!

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