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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,023 Reviews

1,023 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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August 26, 2023

The service staff whose name is Javier is nice and helpful. He explains everything very detailed. The experience of the service is very pleasant. More

by Xiaohui Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez, Amanda Fernandez
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Aug 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Xiaohui, thanks for stopping by to share some positive feedback with us! We're pleased Javier provided you with supportive and detailed communication. We look forward to ensuring these same circumstances at your next appointment!

August 26, 2023

They did their best at every turn. Onsite rental vehicles would've provided the 5th star. More

by kendrew12287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Aug 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for letting us know how we did! We sincerely appreciate your business, as well as your thoughtful feedback. Your suggestion is very duly noted. Please don't hesitate to reach out when we may be of service to you again. It's always our pleasure!

August 25, 2023

The environment is clean, service is good and the employees are very friendly They provide professional services More

by Chrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great, Chrissy! Thank you for sharing your thoughtful feedback on our service team and facility. We're pleased they provided you with a very accommodating experience. Thank you for always choosing Monrovia CDJR for your Jeep's needs!

August 24, 2023

The service was great and amazing. Very detailed and kept me informed throughout the process of everything. More

by mac_alvarado29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Aug 25, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share some positive feedback with us! Your satisfaction is the reason behind everything we do, so we're pleased our service team provided you with a very thorough and communicative experience. We look forward to ensuring these same circumstances at your next appointment!

August 24, 2023

Issac was an awesome service advisor. Highly recommend this dealer they are honest and complete the job quickly More

by hasslefreeplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac service
Report | Print
Aug 25, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great! Thank you for sharing your thoughtful feedback on Isaac. We're pleased he provided you with a very accommodating service experience. Thank you for always choosing Monrovia CDJR!

August 24, 2023

Did what they said and got my truck back to me when they said the would More

by idocurb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thanks for letting us know our team made sure your truck was well taken care of, and stayed true to their word on when the work would be completed. We wish you the safest of travels until we may assist you again!

August 23, 2023

Muy satisfecho por el servicio y muy amable el señor Javier es una persona muy amable por eso me gusta ir a monrovia muchas gracias por todo More

by margo.31
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier gonzalez
Report | Print
Aug 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Margo, gracias por tomarse el tiempo para dejarnos esta evaluacion positiva! Siempre es un placer oir buenos comentarios sobre el trabajo de Javier. Su satissfacion significa mucho para nosotros. Por favor no dude en decirnos si hay algo mas en lo que el y el equipo le podemos ayudar. Mil gracias!

August 23, 2023

Good service I will be coming back again in the future for any services needed on my vehicle More

by j_rice0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Aug 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive feedback on our service department! We're happy their efforts met with your complete satisfaction. We graciously look forward to doing the same at your next appointment. See you then!

August 23, 2023

My advisor Got my car out as the time which it was promised. No xx More

by lillyleto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Lilly, thanks for sharing your 5-star review of this convenient service visit! Nothing means more to us than your complete satisfaction, so we're glad our team provided your Jeep with a very efficient and thorough service. Safe travels until next time!

August 23, 2023

I started as a new customer to the dealership and took my car for an issue, upon inspection they were able to diagnose the issue and correct it in a fast time frame. Car runs smooth now and I appreciate the More

by Anthony Barcelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Issac Borquez
Report | Print
Aug 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hey, Anthony! Thanks for letting us know our team took excellent care of your Dodge. We truly appreciate your business, and hope to have more opportunities to be of service to you. Thanks for choosing Monrovia CDJR!

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