Back

Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,023 Reviews

1,023 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

Sort by
September 20, 2023

I bought my minivan from Monrovia about 4 months ago and was very impressed with the team's professionalism and low pressure environment. I brought the minivan to them for an inspection after a recall notic More

by Simon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remeber the name of the person I dealt with in the services dept. Pictures would help a lot here.
Sep 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that, Simon! Thank you for letting us know how pleased you were with our service team's assistance and with our facility. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

September 20, 2023

Isaac was an incredible service representative. He was fast, efficient, honest in what had to be done and got the service completed as scheduled. We are extremely pleased and will always ask for hi More

by robin.salzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac at the service desk
Sep 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Robin, thank you for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're glad Isaac handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

September 19, 2023

This is the best Jeep dealership and service center around! I wish I would have known about them before I bought my 1st Jeep at the other location. More

by kllugo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier in the service center!
Sep 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review of our dealership! We sincerely appreciate your continued business, and we're glad our team continues to take exceptional care of you and your Jeep. Thank you for always choosing Monrovia CDJR!!

September 18, 2023

Service Dept. was great. Javier was awesome as well with his customer service as he was expectational More

by jsimms91001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review! We're glad the value of Javier's expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 17, 2023

Very professional and welcoming! !! Highly recommend coming here for your service they are also very fast compared to most dealership services!!! More

by apizanabetancourt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share positive feedback on our service team! We're pleased they got your vehicle taken care of in a very timely manner. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 17, 2023

Thanks for the great service. The service agent was attentive, kind and well informed about our customer needs!! More

by Leticia.beltransandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name.
Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Leticia, thanks for letting us know how satisfied you were with our team's assistance! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

September 17, 2023

I bring my car to Monrovia Chrysler for the recall, I also do oil change and tire rotation at the same time. Wendell updates the status every couple of hours, good customer services as always, thanks Wen More

by IVY228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely review! We truly appreciate your continued business, and we're so happy Wendell has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for automotive service!

September 16, 2023

Took 3 day to diagnostic the problem and another 5 days to finish the repair. Another shop was able to diagnose the problem under an hour prior to me dropping h car off at the dealer. IF the repair was More

by dereklu
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remeber who i dealt with, service adviser not very friendly. , Victor Gamboa, Julio Curiel
Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to share your feedback with us. We're truly sorry this experience did not live up to your expectations for value and convenience. We would like to address your concerns but need some information from you, first. Please reach out to me when you have a moment. I would be more than happy to assist you. Tony Walker mwalker@monroviacdjr.com Service Manager Monrovia CDJR

September 15, 2023

Muy buen servicio la espera es poca las personas son muy amables y te ayudan en lo Que nesecitas totalmente satisfecho More

by franklinalvarado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Franklin, gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Su satisfaccion significa mucho para nosotros. Mil gracias!

September 15, 2023

The service was excellent and Javier Gonzalez was great. He was knowledgeable, courteous and really took care of me. I will definitely return. More

by ajd.rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your business, and we're happy Javier took such great care of you and your Jeep. Thank you for making Monrovia CDJR your #1 choice for automotive service!

...
62
...