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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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September 28, 2024

Xavier was our service advisor and he was excellent! We have two hybrid Wranglers that were having the same issue with our charging system. Xavier made arrangements to see our Jeeps back to back making More

by Edelawari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier- service dept
September 28, 2024

Very bad experience they don't care of you and never answer the call when try to call More

by yonyromero90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Tobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Great service and friendly technicians. They respect your time and offer rides and refreshments. Pleasant experience. More

by btkenworthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
September 27, 2024

Isaac really took care of me. Wrangler came in for a factory recall and it took time to get parts, but Isaac updated me daily so I knew what was going on. Left with a new clutch. More

by Tommy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
September 25, 2024

Javier at the Service desk was great. Figured out what was going on and recommended solution. More

by mckaygraphics
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
September 23, 2024

The experience was fantastic. I was especially impressed with the complimentary car wash that came with the oil change. The service was swift, and booking online was a breeze. I’l More

by eorigel98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
September 23, 2024

I currently have two Grand Cherokee Jeeps in our family and have been coming to your dealership for several years. Out service advisor (Fred) has been outstanding and certainly commendable with his servic More

by DVJACKSON2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred B. in service
September 22, 2024

Great customer service. Fred always does his best to help us with our car needs. More

by gabysoto218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
September 22, 2024

Prices are too high and over exaggerated better to fix your car yourself if capable. More

by kinijpearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Sep 23, 2024 -

kinijpearce responded

Not crisis enough to price gouge your customers. That’s an insane response to my review. I’ve found other mechanics that would have done the work that was done on my vehicle for a fraction of what was charged at your Monrovia location. $1,500 for fluids? Insane!!! And then an additional $1,000 for a water pump yea I’d never ever refer or suggest anyone go to the stealership for work do it yourself if you can like I said or shop around for another mechanic

September 20, 2024

Friendly, efficient service. Provided Lyft to and from dealership. Car was delivered back with work performed as promised. More

by RRASMUSSEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service dept
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