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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,023 Reviews

1,023 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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October 16, 2023

Check in and pick up was easy and smooth! It did take 4 days to replace both car battery and auxiliary battery. With no rental or courtesy vehicle offered/available. Still waiting on my side More

by Arobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell wright
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October 15, 2023

Excelente atención el señor Javier m dio buen precio d los servios q necesitaba m camioneta dogde ram 2014 More

by marvin perez cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier del departamento d servicio
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Oct 17, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

¡Muchas gracias por dejarle a Javier este maravilloso comentario! Su satisfacción es nuestra principal prioridad y esperamos seguir sirviéndole durante muchos años.

October 14, 2023

Great service, Wendell at CDJR took care of everything and made the whole experience painless! More

by david.j.watson95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Oct 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that, David! Thank you for letting us know how pleased you were with Wendell's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 14, 2023

Jesse in service was great and a pleasure to work with I would definitely go back for sales and service More

by sotoanthony81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service , Julio Curiel
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Oct 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Jesse handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 14, 2023

Issac was awesome best service in 4 dodge dealerships I’ve been too definitely recommend it More

by JORGECALDERON2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Jorge, thank you for recognizing Isaac's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Monrovia CDJR team may serve you.

October 14, 2023

Great customer service. Overall satisfied with my service visit to Monrovia Chrysler Dodge Jeep Ram. More

by pabloramirezrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Pablo, thanks for taking a moment to share positive and encouraging feedback with us! Your business is greatly appreciated, and we hope to continue being your #1 choice for years to come. See you next time!

October 13, 2023

Javier Gonzalez at the service center was a big help, got me back on the road in not time. Will definitely be returning for future services. More

by Javier Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Oct 13, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that, Javier! Thank you for letting us know how pleased you were with Javier's efficient service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may be of service to you again!

October 13, 2023

Dealership is clean, well maintained. Short wait time for service dept. All staff very friendly, and help full. Fresh coffee too. More

by dmisko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Service Dept
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Oct 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

October 12, 2023

Mr. Wendell Wright. What a Gentleman! My first time at this dealership needed a Home for My Car. Boy Boy Boy did I find one. Definitely Southern Hospitality with a West Coast Flare. Pricing was right and More

by Grateful Soul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Oct 12, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Wendell and our comfy customer lounge. We hope to have the chance to extend the same high quality experience at your next visit!

October 12, 2023

Excellent customer service, personable & very informative. Really appreciate work getting done in a timely manner. Wendell Wright was a breath of fresh air to Work with from start to finish. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Oct 12, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Jess, thanks for taking the time to review your service experience! We're happy Wendell handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

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