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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,146 Reviews

1,146 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 15, 2023

Josh was clear and concise with the service I requested. No complaints- I would return. More

by val.sanchez0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services - Josh
Report | Print
Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Val, Thank you so much for leaving Josh this incredible review! We are glad to hear that Josh took great care of you and your automotive needs. We are happy to know that he was clear and concise with the service you requested on your vehicle. Please do not hesitate to let us know how we may be of further service to you.

December 15, 2023

Wendell Wright helped me out with everything and it was a pain free experience. I came in a bit upset because my vehicle was vandalized so I needed to order parts. Wendell was very understanding and kind whi More

by Eric.pinkston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Eric, Thank you very much for leaving Wendell this superb review! We are glad to hear that Wendell took amazing care of you and your automotive needs. We are happy to know that he was very understanding and kind to you and that helped ease your mood. We hope to see you again the next time your vehicle needs service.

December 15, 2023

Once again, Fred Biyzaei was super helpful in arranging for our vehicle's periodical service this week! More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Report | Print
Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Steven, We are grateful for you leaving Fred this flawless review! We are thrilled to hear that Fred took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was super helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 14, 2023

Joshua Wagner II was very helpful, respectful and detailed. He explained to me what my Jeep needed and updated me through the process. More

by Kirk B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II, Preston Han
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Dec 14, 2023 -

Kirk B responded

Thank you Joshua!

Dec 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Kirk, Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Joshua's efforts could meet your satisfaction! We are thrilled to know that he was very helpful, respectful and detailed. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 14, 2023

Fred and Isaac were both awesome and I truly appreciate their efforts in keeping me updated on the progress of the repairs on my vehicle. They were both professional in their dealings with me. More

by scogginsjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not speak with anyone from sales, management or administration.
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December 14, 2023

Very professional Wendell Wright was towards me in person and ion the phone. He dealt with my insurance company and he kept me up to date with information. More

by hugocjover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Dec 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Wendell this flawless review! We are thrilled to hear that Wendell took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very professional and he kept you updated with information on your vehicle while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 12, 2023

Fred is very helpful and polite but repairs have been terrible. No parts in stock and technicians apparently don’t check their own wok thoroughly. More

by steveagajanian
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Fred
Report | Print
December 12, 2023

Wendell Wright goes above and beyond…. magnificent Service!! I couldn’t be happier! Excellent Job! More

by blpierce788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Dec 13, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for recognizing Wendell's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Wendell and the Monrovia CDJR team may serve you.

December 10, 2023

Mr. Wendell provided great costumer service. He was very informative and made me feel like he was looking out for my best interest as a customer. From now on, I will be bringing my jeep here. After my exper More

by zurimurillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Dec 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving Wendell this terrific review! We are glad to hear that Wendell took great care of you and your automotive needs. We are happy to know that he was very informative and made you feel like he was looking out for your best interest as a customer. We are thrilled to know you will come back to get your Jeep serviced here at Monrovia Chrysler Dodge Jeep Ram. We look forward to continue serving you and your future automotive needs for many years to come.

December 09, 2023

Issac was great and the oil change price is competitive with other local garages. A van was? A plus for me. More

by Hernandez.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in service departmwnt
Report | Print
Dec 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Herandez.nick, We are grateful for you leaving Isaac this wonderful review! We are thrilled to hear that Isaac took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that the oil change price was a competitive one. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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