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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,023 Reviews

1,023 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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October 23, 2023

Was assisted by javier and he was great. . very mindful and attentive to what my vehicle needed ..went out of his wag to make everything easy and quick most definitely satisfied with his cust More

by ecarrillo31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Javier! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 23, 2023

Wendall is a great person. He always keeps me updated with the service. He's polite, and professional. We will continue to go there, because the customer service is DOPE!!! More

by kenkj1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendall Wright
Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We truly appreciate your continued business, and we're glad Wendell has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

October 23, 2023

our service advisor, Wendel was great in communicating everything going on with our car and how long it would take More

by levillegas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendel
Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Wendell's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

October 21, 2023

Evertime I come do service to my vehicle I have the great experience and customer service from Fred. He is always doing an amazing job. More

by cathyrramirez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love, Cathy! We're thrilled you always enjoy working with Fred and the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

October 20, 2023

Though pricing is high, I was thankful to Monrovia CDJR for being attentive to my car issues. I am especially pleased with the service provided by Isaac. He was attentive, understanding, and transparent re More

by A27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac (Service Dept) 5 stars
Oct 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Isaac took such exceptional care of you and your vehicle this time. Thank you for making Monrovia CDJR your #1 choice for service!

October 19, 2023

They got my work vehicle done in good time under warranty. Fred was very helpful. More

by colayco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Oct 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Fred assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

October 19, 2023

The gentleman that help me was wonderful! He got me in & out and washed my truck in 1.5hrs!! More

by nscalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell / service department
Oct 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share positive feedback on our service team! We're glad they addressed your vehicle's needs in a super timely manner. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 17, 2023

Isaac demonstrated professionalism and communicated throughout the entire process. Will definitely bring my car back for future service More

by angieyu888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac service
Oct 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Isaac handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 17, 2023

The day I collected my vehicle as soon as I got on the freeway the vehicle shut off in the middle of the freeway and was leaking fuel. I had to push the vehicle over to the side of the freeway. At the sam More

by andrewgraciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred
Oct 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Mr. Graciano, it was a pleasure to have the chance to speak with you yesterday. We are looking forward to getting your Jeep into the shop and thoroughly addressing all of these issues. Thank you for giving us the opportunity to make things right. Tony Walker twalker@monroviacdjr.com Service Manager Monrovia CDJR

October 17, 2023

Easy going, always smooth service, great customer service, great experience every time, can always rely on the service to be done right More

by salasricky14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Oct 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Fantastic! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

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