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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 20, 2023

Excellent Customer Service each and everytime. Service Department has been great, work has been top notch! More

by johncdayao
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy they provided you with another thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 20, 2023

Great customer service and very communicative. I live in Glendora but drive to Monrovia to have my Jeep serviced for this reason n. More

by yldndn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad our team has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

December 20, 2023

Isaac Bourquez is a great advisor. Always delivers a professional experience - highly recommend him for service needs More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Rob, thanks for the fantastic review of Isaac! Isaac is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Monrovia CDJR for your automotive needs!

December 19, 2023

Issac Is always such a huge help. He always make sure we leave happy and satisfied. More

by jcesilia23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac in Service
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love, jcesilia23! We're thrilled you always enjoy working with Isaac and the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

December 18, 2023

Tony Walker and Fred, along with the whole staff of service writers and mechanics are top notch! They always take care of my truck and have it ready when promised. More

by hardwooddeckingdeals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Walker and Fred is service
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Tony and Fred this superb review! We are thrilled to hear that they took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they had your truck ready when promised. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 17, 2023

Fred is Excellent in Service. He took exceptional time and ouystanding service. Thank You. Tim More

by browntlej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred. Service Advisor
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Providing excellent and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Fred's efforts could meet your satisfaction! We are thrilled to know that he took exceptional time during your service visit. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 16, 2023

Great customer service. Javier always does a great job in making me feel valued and appreciated. More

by a.ivan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier from Service 6 star rating!
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Javier this flawless review! We are thrilled to hear that Javier took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he always does a great job of making you feel valued and appreciated. We appreciate your continued business with us here at Monrovia Chrysler Dodge Jeep Ram. We look forward to continue serving you and your future automotive needs for many years to come.

December 15, 2023

Amazing service! Javier Gonzalez was extremely understanding and got me out of there in less than an hour! He communicated everything incredibly expertly and I couldn More

by Marilyn27v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier González
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Dec 15, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Marilyn, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Javier handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 15, 2023

I really enjoyed the service when I brought in my car to get the maintenance it needed, special thanks to my advisor Joshua Wagner II. More

by Carlosmartinez5688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Carlos, Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Joshua's efforts could meet your satisfaction! We are thrilled to know that you really enjoyed the service he provided you with. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 15, 2023

Josh was clear and concise with the service I requested. No complaints- I would return. More

by val.sanchez0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services - Josh
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Val, Thank you so much for leaving Josh this incredible review! We are glad to hear that Josh took great care of you and your automotive needs. We are happy to know that he was clear and concise with the service you requested on your vehicle. Please do not hesitate to let us know how we may be of further service to you.

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