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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 29, 2023

I had a good experience. I felt that I was given an honest quote. I felt taken care of. I am weary of going to dealerships but I didn’t feel that way here. More

by skylablue6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that our teams efforts could meet your satisfaction! We are glad to hear that they made your service experience here good. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 29, 2023

Nice and clean . friendly employees and they also have snacks and a popcorn machine and watermelon More

by r.flores1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving us this terrific review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were nice and friendly. Please do not hesitate to let us know how we may be of further service to you.

December 29, 2023

It is very refreshing to find a place and people who will provide excellent customer service! Thank you Josh and Javier for listening to all my concerns regarding my vehicle and then getting me into a rental More

by bettybrewer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wagner, Javier and Matthew
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with our team's assistance, Betty! We're glad Josh and Javier provided you with their utmost support and insight at this visit. We wish you the safest of travels until we may help you again.

December 29, 2023

Wendell Wright was great; kept me informed and worked to make sure I got my vehicle back on time. More

by pshcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Wendell handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 29, 2023

Joshua Wagner III was incredibly helpful and thorough. He took the time to explain the possible outcomes and assured me of the next steps. For me as a woman, sorting out my car can be stressful as I've ha More

by jacinta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Jacinta, thanks for the fantastic review of Joshua! Joshua is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle. Please come see us again some day!

December 28, 2023

Great service! It helped to erase all my worries about taking my jeep to frozen mountains. Javier was extremely helpful as he was monitoring the service to make su More

by JeepCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier (car service department) - 10 stars.
Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Javier handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 28, 2023

Josh Wagner provided the best service. He was attentive to us upon arrival, followed up with us by phone on status, and was very professional. We had just had a terrible experience at a More

by tking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Joshua provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 28, 2023

Tammy Ranville made the entire experience feel like I was the most important of sales. She went out of her way to make sure everything went as smooth as possible. More

by demodozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ranville
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your stellar review of Tammy! Nothing means more to us than your satisfaction, so we're pleased she did everything she could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in the new year!

December 28, 2023

Experience was on time and prompt. Good results and Isaac got it handled in a timely manner More

by alexk.hbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Alex, thanks for taking the time to review your service experience! We're happy Isaac handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

December 28, 2023

Finally able to assist in two-year old headrest recall repair. Completed the job while I waited. More

by joeytdelrosario88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Joey, thank you for sharing positive feedback! We want all of our guests to be treated to service that is thorough and reliable, so we're happy the job was completed in a convenient manner. Safe travels until we see you again!

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