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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,023 Reviews

1,023 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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November 06, 2023

Great Customer Service. Very responsive. Kept in contact throughout the whole process. Took care of the damage to bumper. More

by ANDREW.LIU427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Nov 06, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Andrew, thank you for recognizing our team's excellence by sharing your 5-star review! We're honored by your kind words, and we hope you won't hesitate to call the next time the Monrovia CDJR team may serve you.

November 05, 2023

Great service and great communication he took care of all of our needs for our jeep More

by geeoh0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Nov 06, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review! We're glad your service advisor addressed your Jeep's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

November 04, 2023

Isaac really helped me understand not only what my car was covered for but also gave me a coupon to lower the pay for the oil change. More

by breann.vega24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Nov 06, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Breann, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Isaac handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

November 03, 2023

Great work and even better communication. Isaac did a great job communicating issues re my service. More

by miketg11@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Nov 03, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Isaac handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

November 03, 2023

Fred was professional and accommodating, and I would fully recommend this dealership for any service needs. More

by marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred B.
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Nov 03, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Marco, thank you for your trust in our service team! We're happy Fred provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

November 02, 2023

Excellent , the environment is great and the staff is great. Wonderful help and knowledgeable staff More

by jgordo38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Banquells
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Nov 03, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Jeep needs. Safe travels this holiday season!

November 02, 2023

Great customer service, fast response. Not waiting for too long for the service. Discounted for oil change service More

by alee120311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Nov 03, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with our team's assistance! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.

November 01, 2023

The service took much longer than expected however, my service rep Windell was awesome. That man needs a raise! He communicated clearly and did everything in his power to make sure I was taken care of du More

by thejasonmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Windell
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Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Jason! We're delighted the value of Wendell's support and communication exceeded your expectations at this visit. We appreciate your business, and look forward to giving you an even better experience at your next appointment!

November 01, 2023

Great customer service! They got my car done fast. Best dealer I’ve been too. More

by davidgarciaa17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Han, Jonathan Montez, Cristian Moreno
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Nov 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, David! Thank you for sharing your enthusiastic review with us. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

October 31, 2023

Isaac was very good and gave me correct info. He repaired my truck fast enough. So I am satisfied with everything and my truck running great. More

by ROJERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Isaac's assistance, Rojert! We're glad he provided you with his utmost diligence and insight at this visit. We look forward to making your truck's next appointment just as reliable.

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