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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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January 15, 2024

Mr. Javier Gonzalez is very responsible and kind. He has been following up with us during the whole process. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Jan 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

David, thank you for recognizing Javier's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Javier and the Monrovia CDJR team may help you.

January 15, 2024

This has been the best touch Dealership I’ve been to so far. Javier in services is great. Unfortunately I did have My first bad experience this past Saturday due to a decision, the Shop foreman made. After More

by jose_talamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Jose. I appreciate having the opportunity to speak with you yesterday about your concerns. Thanks for letting us know how happy you've been with the assistance Javier provides, and please don't hesitate to get in touch when we may help you again. We're happy to be of service. Tony Walker Service Manager Monrovia CDJR

January 14, 2024

Wendell Wright is not only friendly, courteous, and communicative, but he really works hard to give the best service for his customers and make sure their vehicle is maintained/repaired properly. I kno More

by yvnmrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Jan 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! We're thrilled you always enjoy working with Wendell and the Monrovia CDJR team for your vehicle's needs. We hope to be of service to you for many more years to come!

January 13, 2024

Efficient, prompt, accommodating and professional. Services were performed and completed as promised. Happy this is my home dealership. More

by cfc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier, Service
Jan 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

January 13, 2024

Good communication. Delivered car as promised. Could have been less expensive. Dealer Labor is ridiculous in cost. More

by bbooey74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Jan 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your thoughtful feedback! We truly appreciate your kind words, and your comments on value are duly noted. We constantly strive to remain competitive while not cutting corners on quality and convenience. We hope you will continue to choose Monrovia CDJR for your automotive needs!

January 13, 2024

Josh was very professional and clear in his communication. There was a lot of work and he made it easily understandable More

by jakemota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Jan 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing positive feedback on Josh! We want all of our guests to be treated to service that is thorough and accommodating, so we're happy that's exactly what Josh provided for you. We look forward to your next visit!

January 12, 2024

Wendell was great, Thanks for the assist on getting the truck back on the road More

by chris@efxla.com
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wrigh
Jan 12, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Chris, Thank you so much for leaving Wendell this positive review! We are glad to hear that Wendell took great care of you and your truck needs. Please do not hesitate to let us know how we may be of further service to you.

January 12, 2024

Wendell Wright was very prompt in greeting me upon arrival. I listed the service I needed and he explained the service in detail and suggested that he may have additional information once they complet More

by walsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Jan 12, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Walsa, Providing impeccable and quality service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Wendell's efforts could meet your satisfaction! We are thrilled to know that he explained the service in detail to you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 12, 2024

Great communication. I felt Wendall was great at keeping me informed about my car. Another reason I go back to Monrovia is for the service like that More

by gdgarabet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendall (service)
Jan 12, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Wendell this flawless review! We are thrilled to hear that Wendell took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he kept you informed on your vehicle while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 11, 2024

Wendell was very professional and informative with all the issues in my Durango. Please give that man a raise! More

by tonyt80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Jan 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Tony, We greatly appreciate your 5-star rating! It is our pleasure to serve you and your Durango needs in any way possible, and we are overjoyed that Wendell was both helpful and informative. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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