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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,023 Reviews

1,023 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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November 21, 2023

Been coming here for awhile, last visit went well. Service Advisor Fred kept we well informed of progress and repair done as promised. More

by Bunky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred B
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Nov 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you, Bunky1! We're pleased you had another great service experience with us, and that Fred made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 20, 2023

Javier Gonzalez and everyone at the dealership were helpful and friendly. They took care of my car in a timely manner. It was a great experience. More

by nancy.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Javier's assistance, Nancy! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as awesome!

November 20, 2023

My service advisor was amazing, he always kept me updated, and made me feel like family. More

by jmolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! We're happy your advisor handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

November 20, 2023

Mr. Javier Gonzalez was very helpful & recommended only my need. He offered a complimentary car wash. More

by niftymimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for recognizing Javier's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Monrovia CDJR team may serve you.

November 19, 2023

The Service Department was great! My rep was wonderful and extremely professional, Will continue to take my Jeep there. More

by adriruiz721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy they took excellent care of your Jeep, and we certainly look forward to ensuring the same circumstances at your next service appointment. See you then!

November 19, 2023

Issac took great care of me and my car. Thank you again my friend!!! See on the next visit. More

by Chadmarshall133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Chad! Thank you for honoring us with your patronage over the years. We're so pleased Isaac and the Monrovia CDJR team continue to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

November 18, 2023

Extremely organized and professional. I enjoy getting all of my services here and every time I am always taken care of. More

by mrgknight17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Montez, Bryan Banquells, Cristian Moreno, Malcolm Weston
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review, mrgknight17! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels this holiday season, from everyone at Monrovia CDJR!

November 18, 2023

Best service experience ever. Worked with Fred Biyzaei and he exceeded all my expectations. Exceptional crew and on time. Thank you. More

by bakhtiarylida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the feedback! We're delighted the value of Fred's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

November 18, 2023

Wendell is supremely professional and capable. More importantly, he is a kind soul. Pleasure to work with. More

by tsuspanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing some lovely feedback on Wendell! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what he has always provided for you. We look forward to your next visit!

November 17, 2023

Fred Biyzaei have great customer service at the Monrovia Service dept. Very helpful and is the main reason why I return to this dealers service dept. More

by mateshinai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Report | Print
Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We're pleased you had another great service experience with us, and that Fred made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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