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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,023 Reviews

1,023 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 01, 2023

They came through for me! I needed an oil change and tire maintenance along with a recall issue. The team (JOSH, especially) was able to get it all done in one day by being pr More

by roastedtoasted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! We're pleased you enjoyed the accommodations and support offered by Josh and our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

December 01, 2023

The service center took me in quick and solved my issue in a reasonable time More

by HERNANDEZJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Issacc
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thank you for letting us know how pleased you were with this very efficient service visit. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

December 01, 2023

Wendell, my service rep, was amazing. He went well above and beyond to get my van up to speed. More

by damon.g.groves.gjuc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Damon, thank you for your trust in our service team! We're happy Wendell provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 01, 2023

Thank you to Wendell for keeping me updated on the status of my car while they were trying to diagnose the issue & taking the time to help to clarify some questions that I had. More

by E.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

E.H., thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Wendell handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 01, 2023

Always promisand go out of their way for the customers. e the car to be ready when they say More

by goldlinet98
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service advisor Josh did a GREAT job helping me.
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Monrovia CJDR is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

December 01, 2023

Wendell Wright, the service advisor is excellent. He is helpfull and very courteous. He kept me updated on the progress of the vehicle. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Wendell! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 01, 2023

Excelente servicio en el departamento de reparaciones La persona que nos ayudó fue muy amable More

by mirihernandez890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Muchas gracias por dejarle a nuestro equipo de servicio este comentario positivo. Esperamos que continúe utilizando nuestros servicios y nos recomiende a sus familiares y amigos. Le deseamos que tenga un lindo dia!

November 30, 2023

Very welcoming and clean place. Javier greets us well and always offers coffee! Great attitude and always wants to help out! More

by daviidcuevas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier, Service! 5 stars
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing positive feedback on Javier! We want all of our guests to be treated to service that is welcoming and reliable, so we're happy that's exactly what Javier has provided for you. We look forward to your next visit!

November 30, 2023

Excellent customer service. Wendall is a gem. Everyone was very helpful and very upfront. The Ram truck was brought in for a recall More

by tomtbea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendall
Report | Print
Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Wendell provided you with all the answers you needed to make this a positive experience. We hope you won't hesitate to give us a call the next time we can assist you!

November 30, 2023

Fred’s personal service is the reason I keep coming back. I’ve moved and your dealership is no longer the closest. He always remembers who I am and goes the extra step to make it a positive experience. More

by antfarmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred in service department
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Fred has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

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