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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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February 08, 2024

This dealership was very professional and the customer service is top notch. Javier and Terry are the best! I highly recommend this dealership. More

by marcusambles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Han, Irvin Vasquez, Andres Rivera
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Feb 09, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love, Marcus! We're thrilled you always enjoy working with Javier, Terry, and the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

February 08, 2024

Fast process and I didn’t even have to wait a long time like other dealerships! More

by Rachel Springer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez, Luis Bravo
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Feb 09, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Rachel, thank you for sharing positive feedback on our dealership team! We want all of our guests to be treated to service that is convenient and reliable, so we're happy that's exactly what you experienced. We look forward to your next visit!

February 07, 2024

Service was performed quickly and professionally. Wendel was awesome. We will see you next time. Thank you More

by summertymeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendel
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Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We are happy to hear that Wendell could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Thank you and safe travels!

February 07, 2024

My experience was very easy - I did not have an appointment but I walked in early on a Saturday and was quickly processed through by Josh. He kept me updated and worked around my schedule. My jee More

by cjdurfee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh - excellent service
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Feb 09, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy Josh got your Jeep safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs.

February 06, 2024

Very great service team Especially Javier great communication with customers. I always go there to service both of my vehicles. Always welcoming. More

by Jacqueline valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Jacqueline, Thank you for your positive review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Javier consistently provides you with top-notch service. Wishing you the safest of travels until we meet again!

February 06, 2024

Javier in the service dept was very courteous and professional. I would recommend this location for service. More

by dinaki02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review and recommendation! We are glad that Javier provided you with 5-star service. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

February 04, 2024

I would like to complement Joshua Wagner on his excellent customer service skills in the service department at Monrovia Jeep. He was very efficient, professional and friendly helping me with my Jeep service More

by john.armstrong441970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave Joshua this excellent review, John! He will be delighted to hear of your kind words and to know that you deeply valued his assistance. It is our pleasure to serve you and your Jeep's needs in any way possible. Take care!

February 04, 2024

Efficient check in. Cooperative with my requests. Josh was very helpful and friendly. Would Recommend. More

by john.armstrong441970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

John, Thank you for sharing your positive experience with us. We are glad that Josh was both kind and helpful throughout your visit. It is an honor to have earned your kind recommendation. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 01, 2024

Even though the dealership is small but the service is great. Wendell went above and beyond to make sure I leave satisfied. Thank you Wendell again for your respectful work. More

by lilitn32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell was great and very helpful service worker
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review of Wendell! Wendell is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your Jeep. Thank you for continuing to choose Monrovia CDJR!

February 01, 2024

Service was great, was in and out without any worries. Thank you Isaac for helping me out! More

by monicadyrud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in service department
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy Isaac handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose LA CDJR for all your automotive needs!

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