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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 14, 2023

Joshua Wagner II was very helpful, respectful and detailed. He explained to me what my Jeep needed and updated me through the process. More

by Kirk B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II, Preston Han
Report | Print
Dec 14, 2023 -

Kirk B responded

Thank you Joshua!

Dec 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Kirk, Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Joshua's efforts could meet your satisfaction! We are thrilled to know that he was very helpful, respectful and detailed. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 14, 2023

Very professional Wendell Wright was towards me in person and ion the phone. He dealt with my insurance company and he kept me up to date with information. More

by hugocjover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Dec 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Wendell this flawless review! We are thrilled to hear that Wendell took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very professional and he kept you updated with information on your vehicle while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 12, 2023

Fred is very helpful and polite but repairs have been terrible. No parts in stock and technicians apparently don’t check their own wok thoroughly. More

by steveagajanian
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Fred
Report | Print
December 12, 2023

Wendell Wright goes above and beyond…. magnificent Service!! I couldn’t be happier! Excellent Job! More

by blpierce788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Dec 13, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for recognizing Wendell's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Wendell and the Monrovia CDJR team may serve you.

December 10, 2023

Mr. Wendell provided great costumer service. He was very informative and made me feel like he was looking out for my best interest as a customer. From now on, I will be bringing my jeep here. After my exper More

by zurimurillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Dec 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving Wendell this terrific review! We are glad to hear that Wendell took great care of you and your automotive needs. We are happy to know that he was very informative and made you feel like he was looking out for your best interest as a customer. We are thrilled to know you will come back to get your Jeep serviced here at Monrovia Chrysler Dodge Jeep Ram. We look forward to continue serving you and your future automotive needs for many years to come.

December 09, 2023

Issac was great and the oil change price is competitive with other local garages. A van was? A plus for me. More

by Hernandez.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in service departmwnt
Report | Print
Dec 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Herandez.nick, We are grateful for you leaving Isaac this wonderful review! We are thrilled to hear that Isaac took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that the oil change price was a competitive one. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 08, 2023

Wendell Wright is an amazing service advisor. Very helpful, my jeep was right on time. More

by Richard Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Dec 09, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share some highlights of your service visit, Richard! We're happy Wendell made sure this was an exceptional experience. We wish you the safest of travels until we see you again!

December 07, 2023

Very friendly and fast service! Quickly provided me with a ride to and from my house when I brought my Jeep in to be serviced. More

by 1952blynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Service Department
Report | Print
Dec 08, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! We're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Monrovia CDJR your first choice for Jeep service!

December 06, 2023

Lost my registration to my vehicle, recall part not available for 5 months, car washed 2 Days prior to pickup so it was dirty due to road dust. More

by ngccom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
Report | Print
December 06, 2023

Exceptional dealership. Isaac was very courteous, professional, and knowledgeable. He explain everything and got me out of there quickly. My car was serviced in a timely More

by michael@first-kings.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Dec 07, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that Isaac's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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