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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 19, 2023

Issac Is always such a huge help. He always make sure we leave happy and satisfied. More

by jcesilia23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac in Service
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love, jcesilia23! We're thrilled you always enjoy working with Isaac and the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

December 18, 2023

Tony Walker and Fred, along with the whole staff of service writers and mechanics are top notch! They always take care of my truck and have it ready when promised. More

by hardwooddeckingdeals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Walker and Fred is service
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Tony and Fred this superb review! We are thrilled to hear that they took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they had your truck ready when promised. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 17, 2023

Fred is Excellent in Service. He took exceptional time and ouystanding service. Thank You. Tim More

by browntlej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred. Service Advisor
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Providing excellent and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Fred's efforts could meet your satisfaction! We are thrilled to know that he took exceptional time during your service visit. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 16, 2023

Great customer service. Javier always does a great job in making me feel valued and appreciated. More

by a.ivan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier from Service 6 star rating!
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Javier this flawless review! We are thrilled to hear that Javier took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he always does a great job of making you feel valued and appreciated. We appreciate your continued business with us here at Monrovia Chrysler Dodge Jeep Ram. We look forward to continue serving you and your future automotive needs for many years to come.

December 15, 2023

Wendell Wright helped me out with everything and it was a pain free experience. I came in a bit upset because my vehicle was vandalized so I needed to order parts. Wendell was very understanding and kind whi More

by Eric.pinkston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Eric, Thank you very much for leaving Wendell this superb review! We are glad to hear that Wendell took amazing care of you and your automotive needs. We are happy to know that he was very understanding and kind to you and that helped ease your mood. We hope to see you again the next time your vehicle needs service.

December 15, 2023

Once again, Fred Biyzaei was super helpful in arranging for our vehicle's periodical service this week! More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Steven, We are grateful for you leaving Fred this flawless review! We are thrilled to hear that Fred took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was super helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 15, 2023

Amazing service! Javier Gonzalez was extremely understanding and got me out of there in less than an hour! He communicated everything incredibly expertly and I couldn More

by Marilyn27v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier González
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Dec 15, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Marilyn, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Javier handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 15, 2023

I really enjoyed the service when I brought in my car to get the maintenance it needed, special thanks to my advisor Joshua Wagner II. More

by Carlosmartinez5688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Carlos, Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Joshua's efforts could meet your satisfaction! We are thrilled to know that you really enjoyed the service he provided you with. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 15, 2023

Josh was clear and concise with the service I requested. No complaints- I would return. More

by val.sanchez0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services - Josh
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Val, Thank you so much for leaving Josh this incredible review! We are glad to hear that Josh took great care of you and your automotive needs. We are happy to know that he was clear and concise with the service you requested on your vehicle. Please do not hesitate to let us know how we may be of further service to you.

December 14, 2023

Fred and Isaac were both awesome and I truly appreciate their efforts in keeping me updated on the progress of the repairs on my vehicle. They were both professional in their dealings with me. More

by scogginsjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not speak with anyone from sales, management or administration.
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