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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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February 24, 2024

I have always had great customer service and solutions to my vehicle issues. The service representative is always keeping you informed of what is going on with your vehicle. More

by migarcia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

February 24, 2024

EXCELLENT! !!! Thank you for your help! You were VERY accommodating and I sincerely appreciate all of your help! Appreciate you Wendell! More

by rahmako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Wendell provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

February 23, 2024

Wendell was great this is hands down the best location since the management change. Javier is also amazing. More

by quietlyjudgingyou1st
Recommend Dealer
Yes
Employees Worked With
Wendell
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Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review! We truly appreciate your continued business, and we're glad Wendell and Javier have always taken great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

February 23, 2024

Josh Wagner is the most helpful/ patient person I've met at this dealership. He was very attentive to my requests and made us feel confident with leaving my vehicle for service. Josh did not make us feel ru More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wagner
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Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Mario, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Josh provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

February 23, 2024

Good service; but had to wait for 48 hours before they could service truck. Should schedule so I can drop off and get back the same day. More

by kjelassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eziekiel
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February 23, 2024

Took my jeep in for an oil change, I was helped by a young man by the name of Joshua Wagner. Very helpful and very courteous. I appreciated all of his help. More

by marcee200067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
Report | Print
Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Joshua's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

February 22, 2024

Excellent service center. Helpful and nice. Only negative is that it is a small service center, so the wait time was 1 week for a small cosmetic repair. More

by shaneaburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Webster
Report | Print
Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of our service team! We're glad they addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

February 22, 2024

Wendell was great. He kept his word on getting my truck repaired at the specified time More

by david.lakani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell service
Report | Print
Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

David, thanks for taking the time to review your service experience! We're happy Wendell got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

February 22, 2024

Great experience with service department! Isaac was such a pleasure to work with and a great communicator More

by rmaguinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Isaac handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

February 21, 2024

Amazing every time I come here. Isaac is my service provider and he is absolutely amazing. His attention to detail and exceptional customer service makes me feel as if I am the only More

by cynthiar461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Cynthia! We truly appreciate your continued business, and we're glad Isaac has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

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