Monrovia Chrysler Dodge Jeep Ram - Service Center
Monrovia, CA
1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center
Awesome customer service here at Monrovia CDJR! Javier Gonzalez took care of my services (oil change, complementary wash, and some other general questions). Super personable and knows his stuff. If Javier Gonzalez took care of my services (oil change, complementary wash, and some other general questions). Super personable and knows his stuff. If you need service for your CDJR, ask for Javier! Super dope. More
Fred is the best! He listens carefully to customers’ concerns and asks good follow-up questions to fully understand what is going on. He has the ability to translate He listens carefully to customers’ concerns and asks good follow-up questions to fully understand what is going on. He has the ability to translate my explanation of the issues to terms that help the technicians quickly and effectively solve the problems. He keeps me updated about what’s happening and explains the options. More
Easy to schedule service and prompt check-in and pickup. They gave good explanation of what the plan was and what they would do. The service took a while, but I think that is true everywhere. Would definit They gave good explanation of what the plan was and what they would do. The service took a while, but I think that is true everywhere. Would definitely go back again for specialized needs. More
Great customer service. I’m a long time customer and I’m always made to feel special. I usually have Fred but Isaiah helped me this time. He was very attentive. I’m a long time customer and I’m always made to feel special. I usually have Fred but Isaiah helped me this time. He was very attentive. More
I had a good experience. I felt that I was given an honest quote. I felt taken care of. I am weary of going to dealerships but I didn’t feel that way here. I felt that I was given an honest quote. I felt taken care of. I am weary of going to dealerships but I didn’t feel that way here. More
It is very refreshing to find a place and people who will provide excellent customer service! Thank you Josh and Javier for listening to all my concerns regarding my vehicle and then getting me into a rental provide excellent customer service! Thank you Josh and Javier for listening to all my concerns regarding my vehicle and then getting me into a rental. Thank you for keeping me in the loop regarding the work that was being performed. You guys are awesome! Your dealership is further than the one close to home but it is worth the drive. Thank you! More