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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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January 03, 2024

Awesome customer service here at Monrovia CDJR! Javier Gonzalez took care of my services (oil change, complementary wash, and some other general questions). Super personable and knows his stuff. If More

by BRANDMORGAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Javier this flawless review and recommendation! We are thrilled to hear that Javier took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was super personable and knows his stuff. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 31, 2023

It was easy to make an appointment and they returned my truck as soon as possible. More

by HERNANDEZJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac from service
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Hernandez, We are grateful for you leaving us this awesome review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know it was easy to make an appointment and they returned your truck to you as soon as possible. We hope to see you again the next time your vehicle needs service.

December 31, 2023

Fred is the best! He listens carefully to customers’ concerns and asks good follow-up questions to fully understand what is going on. He has the ability to translate More

by ZUNIGIRL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred (service rep)
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving Fred this positive review! We are glad to hear that Fred took great care of you and your automotive needs. We are happy to know that he listened carefully to your concerns and asked good follow up questions to fully understand what is going on with your vehicle. Please do not hesitate to let us know how we may be of further service to you.

December 31, 2023

Wendell and crew were professional, courteous, and were able to get parts and have job done quickly. Very pleased with our experience. More

by zipcav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell in Service
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Zipcav, Thank you so much for leaving Wendell this terrific review! We are glad to hear that Wendell took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that he was professional and courteous. Please do not hesitate to let us know how we may be of further service to you.

December 30, 2023

Good customer service and the staff was kind enough to let me know of up coming recalls More

by eydantorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were kind enough to let you know of upcoming recalls you have. We hope to see you again the next time your vehicle needs service.

December 30, 2023

Easy to schedule service and prompt check-in and pickup. They gave good explanation of what the plan was and what they would do. The service took a while, but I think that is true everywhere. Would definit More

by leonmualem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Leon, Providing easy and prompt service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they gave good explanation of what the plan was and what they would do. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 30, 2023

Great customer service. I’m a long time customer and I’m always made to feel special. I usually have Fred but Isaiah helped me this time. He was very attentive. More

by SEASPIRIT333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Isaiah's efforts could meet your satisfaction! We are thrilled to know that he was very attentive. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

December 29, 2023

I had a good experience. I felt that I was given an honest quote. I felt taken care of. I am weary of going to dealerships but I didn’t feel that way here. More

by skylablue6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that our teams efforts could meet your satisfaction! We are glad to hear that they made your service experience here good. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 29, 2023

Nice and clean . friendly employees and they also have snacks and a popcorn machine and watermelon More

by r.flores1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving us this terrific review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were nice and friendly. Please do not hesitate to let us know how we may be of further service to you.

December 29, 2023

It is very refreshing to find a place and people who will provide excellent customer service! Thank you Josh and Javier for listening to all my concerns regarding my vehicle and then getting me into a rental More

by bettybrewer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wagner, Javier and Matthew
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with our team's assistance, Betty! We're glad Josh and Javier provided you with their utmost support and insight at this visit. We wish you the safest of travels until we may help you again.

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