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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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March 18, 2024

Service guy excelente comunicación but to long and job still not done waiting on parts More

by bee1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac
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March 18, 2024

Javier provided excellent customer service and the turnaround time was less than expected! Good job! More

by bernpastorik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Mar 19, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy Javier got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

March 18, 2024

Needed a quick top off fluids for my truck for a camping trip. Isaac from Monrovia CDJR fulfilled my request and also my vehicle was ready in only a few minutes. Really happy with the service at this CDJR More

by coy1223
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Mar 19, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Isaac and our amazing team. We wish you many happy memories on your camping trip!

March 18, 2024

Great service as always at Monrovia Chrysler Dodge Jeep Ram. Wendel did a great work communicating the process and helped me get my vehicle back in time. More

by Ethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier, Wendel
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Mar 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Ethan, thanks for taking the time to review your service experience! We're happy Wendell handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs.

March 18, 2024

Isaac Borquez handled my service without issues. This is a stark contrast to my local CDJR dealer in West Covina. Sometimes the extra mile is worth it! Give CDJR in Monrovia a try. More

by av8tormike
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Isaac provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

March 18, 2024

Isaac on the service team was very professional. He told me how much time they would need to asses my vehicle and then ordered the part, we scheduled, the replacement of warranty parts and everythin More

by scottb12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Mar 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Scott, thank you for sharing positive feedback on Isaac! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Isaac provided for you. We look forward to your next visit!

March 16, 2024

needs more space on the lot (not sure how that would happen) but everyone is always nice and professional More

by candice.l.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Mar 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the feedback, Candice! We're thrilled you always enjoy working with the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

March 16, 2024

This last service trip was a good one. The communication was good, the customer service was good, and the work itself seems to have gone well, and on-time. More

by stscan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Mar 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers and support you needed to make this a positive experience. We're happy to be of service!

March 15, 2024

Here the stuff’s are so friendly. No need to wait for a long time. More

by liangdawei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Mar 15, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to tell us what you think of our amazing team! Your satisfaction means everything to us, and we hope to have many more opportunities to provide you with exceptional service. Thanks for choosing Monrovia CDJR!

March 15, 2024

Brought my Jeep in for an oil change and was help by Joshua Wagner II. Joshua was extremely helpful in making the process simple and quick. More

by phushyn74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II
Report | Print
Mar 15, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're glad to hear how helpful and quick this visit was for your Jeep! Joshua is an awesome person to work with and we appreciate your 5-star review of this experience. We'll see you next time!

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