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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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January 09, 2024

My service advisor was amazing. He was very kind, professional, and understanding. I look forward to working with him in the future. I’ll be sure to ask for him if possible. More

by dbolivar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh at service
Jan 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are glad that our team provided you with top-notch service throughout your visit. Our guests' satisfaction is our utmost priority. We look forward to continue providing you with our best care in your visits to come!

January 09, 2024

Josh Wagner attended to my need of service in a very professional manner. He was polite and attentive. When my service was completed he immediately contacted me to inform me all was done and my vehicle More

by migarcia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wagner
Jan 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for leaving Josh this wonderful review! We are so glad that he took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

January 08, 2024

Always dependable, great service, and have solved my issues when my vehicle is in for service. All service advisers have been great to work with. More

by migarcia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 09, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for the honor of serving you over the years! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

January 08, 2024

Wendel provided great customer service and was very personable. The only critic is that when I got my Jeep back, the dirty paper floor mat was sitting on the passenger seat and there was a sticky od More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendel
Jan 09, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely review of Wendell! We think he's awesome, too. We do apologize for delivering your Jeep with a leftover smell from the work performed and have shared your concerns with our management team. We look forward to giving you an ever better experience next time!

January 07, 2024

Wendell was my service advisor and he was amazing. He went above and beyond to help me with my car. Definitely ask for him if your car needs service. More

by andrea072991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Jan 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Andrea! We're delighted the value of Wendell's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

January 06, 2024

Was stress free and they took care of the problem my car was having. Also no charge on anything because it was a manufacturing issue. More

by ernestopadilla677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swindell
Jan 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Ernesto, thank you for sharing positive feedback on this visit! We want all of our guests to be treated to service that is valuable and reliable, so we're happy that's exactly what our team provided for you. We look forward to your next visit!

January 06, 2024

Issac the best Advisor and honest and reliable when you need service that’s your man. More

by victorgonzalez6395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Jan 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love, Victor! We're thrilled you always enjoy working with Isaac and the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

January 04, 2024

Wendell was awesome! He kept me informed in a timely manner throughout the whole process. More

by rob@sierrajava.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Rob, Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Wendell's efforts could meet your satisfaction! We are thrilled to know that he was awesome and kept you informed on your vehicle in a timely manner while it was being serviced. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 04, 2024

I have always had good service from this dealership since purchasing my Dodge Challenger. Recently I had an oil change and the service advisor, Javier Gonzalez was professional and thorough from dropoff to p More

by jmasud44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier, Gonzalez
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving Javier this positive review! We are glad to hear that Javier took great care of you and your Dodge Challenger needs. We are happy to know that he was professional and thorough from drop off to pick up. We appreciate your continued business with us here at Monrovia Chrysler Dodge Jeep Ram. Please do not hesitate to let us know how we may be of further service to you.

January 03, 2024

We always get taken care of by Tony and Fred here for all our service needs on out Dodge 5500. More

by hardwooddeckingdeals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Walker and Fred is service
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving Tony and Fred this fantastic review! We are glad to hear that they took amazing care of you and your Dodge 5500 needs. We are happy to know that they always take care of you. We look forward to serving you again in the future when the time comes.

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