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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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February 01, 2024

Very great experience with customer service everything was good that they answer all questions we had. More

by lorenavillarreal323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Lorena, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

January 31, 2024

Very professional service advisor and made my visit as convenient as possible. Work was finished in two days. More

by manuelsc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Jan 31, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to give you the same high quality experience at your next visit!

January 31, 2024

Took my Jeep in on Thursday. They told me 24 to 48 just to diagnose issue. I called on Friday. He told me Monday, then I called on Monday, said it would be Tuesday. When he final More

by thirdmalana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan B
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January 30, 2024

I received excellent service. Everything was explained to me before and after my oil change. Thank you so much!! More

by sfaja21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Jan 31, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

January 29, 2024

Our Car was there for a leak and we were not updated on when the part would be in or when our car was expected to be ready. We ended up getting our car back a week later and the next day I drove it to work More

by Krysten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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January 29, 2024

I felt well cared for and looked after by Wendell Wright. His customer service is top notch! He had me in and out within no time! More

by trinawatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Jan 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you, Trina! We're pleased you had another great service experience with us, and that Wendell made sure your Jeep was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 27, 2024

My Service Representative, Isaac Borquez, is fantastic. He's honest about the work that needs to be done, and the length of time it will take. Isaac goes out of his way to make sure the diagnosis of the wo More

by Patricia Grill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Borquez, Isaac
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Jan 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Patricia, thank you for your lovely review of Isaac! We're so pleased he continues to provide the level of service that keeps you safe in your Jeep Wrangler. We hope to be of service to you for many years to come!

January 25, 2024

Service was good. However, the wait time kind of sucked. It was a Saturday though and the technician wasn't readily available to service my truck. More

by laasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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Jan 26, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Laasu, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are so sorry to hear you were not satisfied with the wait time on your vehicle please do not hesitate to give us a call to see how we can meet your satisfaction. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 24, 2024

Great place to bring your car. They all work fast and get your car running great! More

by Joshua Bretado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Joshua, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with an efficient service visit. We wish you safe travels until we may assist you again.

January 23, 2024

He got my entire service done within an hour on a Saturday morning. Super great guys! More

by hanah.rahrooh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Hanah, thank you for sharing positive feedback! We want all of our guests to be treated to service that is thorough and efficient, so we're happy that's exactly what our team provided for you. We look forward to your next visit!

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