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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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February 07, 2024

My experience was very easy - I did not have an appointment but I walked in early on a Saturday and was quickly processed through by Josh. He kept me updated and worked around my schedule. My jee More

by cjdurfee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh - excellent service
Feb 09, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy Josh got your Jeep safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs.

February 06, 2024

Javier in the service dept was very courteous and professional. I would recommend this location for service. More

by dinaki02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review and recommendation! We are glad that Javier provided you with 5-star service. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

February 06, 2024

Very great service team Especially Javier great communication with customers. I always go there to service both of my vehicles. Always welcoming. More

by Jacqueline valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Jacqueline, Thank you for your positive review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Javier consistently provides you with top-notch service. Wishing you the safest of travels until we meet again!

February 04, 2024

Efficient check in. Cooperative with my requests. Josh was very helpful and friendly. Would Recommend. More

by john.armstrong441970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

John, Thank you for sharing your positive experience with us. We are glad that Josh was both kind and helpful throughout your visit. It is an honor to have earned your kind recommendation. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 04, 2024

I would like to complement Joshua Wagner on his excellent customer service skills in the service department at Monrovia Jeep. He was very efficient, professional and friendly helping me with my Jeep service More

by john.armstrong441970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave Joshua this excellent review, John! He will be delighted to hear of your kind words and to know that you deeply valued his assistance. It is our pleasure to serve you and your Jeep's needs in any way possible. Take care!

February 01, 2024

I bought my Jeep at this dealer because they had the one I wanted on the floor. I wasn't too concerned about the service dept., which looked kind of small. But they have not disappointed, and I've never tak More

by kristian_solem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback, Kristian! We're pleased you continue to receive the best care and guidance from Wendell and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

February 01, 2024

Even though the dealership is small but the service is great. Wendell went above and beyond to make sure I leave satisfied. Thank you Wendell again for your respectful work. More

by lilitn32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell was great and very helpful service worker
Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review of Wendell! Wendell is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your Jeep. Thank you for continuing to choose Monrovia CDJR!

February 01, 2024

Service was great, was in and out without any worries. Thank you Isaac for helping me out! More

by monicadyrud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in service department
Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy Isaac handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose LA CDJR for all your automotive needs!

February 01, 2024

I had to come in and check a device transmission message following a recall fix. Isaac answered my request promptly and set me up with a overview of my vehicle. It was done the same day and the issue was ad More

by A27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac (Service Dept) 5 stars
Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review of Isaac! Isaac is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for continuing to choose Monrovia CDJR!

February 01, 2024

Thanks to Isaac Borquez for taking care of my Cherokee! Great work and communication. Cheers More

by stephenmcbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Stephen, thank you for sharing positive feedback on Isaac! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Isaac provided for you. We look forward to your next visit!

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