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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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May 10, 2024

Josh was absolutely kind and courteous. The folks at Monrovia CDJR are the best and they always make sure they keep par with my needs in all manner. Surely will be returning here only. Wort More

by udayansingla
Recommend Dealer
Yes
Employees Worked With
Josh from Service Dept.
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May 10, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for reporting on the exceptional work Josh and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Monrovia CDJR!

May 10, 2024

Isaac in Service treats you with respect and was proactive in finding the hard to find MGU replacement for my truck. He also helped make sure the extended warranty paperwork was in order. Thank yo More

by bshort7309
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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May 10, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Isaac handled your situation with great care and communication. Safe travels until we see you again!

May 10, 2024

Because of Javier I will continue to go get my cars serviced here. Everyone else don’t seem like they know what they are doing after purchasing my second car here I was dreading the services but Javier More

by belenlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier service department
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May 10, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Belen, thank you for recognizing Javier's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Monrovia CDJR team may serve you.

May 09, 2024

Allen assisted me when I had a recall on my vehicle . He was very helpful ! More

by tozkano35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 09, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing positive feedback on Allen! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Allen provided for you. We look forward to your next visit!

May 09, 2024

The service department took care of all the issues I had and answered all my questions as well More

by Sam.flores77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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May 09, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job, Sam! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

May 07, 2024

Service department! Fantastic stellar service and professionalism. Isaac provided very informative and on time service. More

by blpierce788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac-Service
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May 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for reviewing your service visit! We're delighted the value of Isaac's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

May 06, 2024

Great customer service. My car was completed in good time and and my service person Josh was excellent. More

by josejo129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez
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May 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us the highlights of your service visit with Josh! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 06, 2024

Josh Wagner was very courteous and helpful. He suggested a service that was needed on my vehicle. More

by carrvic1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II
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May 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Josh provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

May 06, 2024

didnt fix he issue with windshield wiper. Texted back to contact and never heard back. More

by specialj21
Recommend Dealer
No
Employees Worked With
Josh
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May 05, 2024

Exceptional service, Javier at the service department helped me with my vehicle’s maintenance. Got my car back quick and clean! Will come back any time I need repairs. More

by Javier Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier from service department
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May 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Javier, thanks for taking the time to review your service experience! We're happy Javier handled your visit with great care and got you safely back on the road in a timely manner. Thank you for choosing Monrovia CDJR for your vehicle's needs!

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