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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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February 23, 2024

Good service; but had to wait for 48 hours before they could service truck. Should schedule so I can drop off and get back the same day. More

by kjelassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eziekiel
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February 23, 2024

Took my jeep in for an oil change, I was helped by a young man by the name of Joshua Wagner. Very helpful and very courteous. I appreciated all of his help. More

by marcee200067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Joshua's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

February 23, 2024

Wendell was great this is hands down the best location since the management change. Javier is also amazing. More

by quietlyjudgingyou1st
Recommend Dealer
Yes
Employees Worked With
Wendell
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Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review! We truly appreciate your continued business, and we're glad Wendell and Javier have always taken great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

February 22, 2024

Great experience with service department! Isaac was such a pleasure to work with and a great communicator More

by rmaguinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Isaac handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

February 22, 2024

Excellent service center. Helpful and nice. Only negative is that it is a small service center, so the wait time was 1 week for a small cosmetic repair. More

by shaneaburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Webster
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Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of our service team! We're glad they addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

February 22, 2024

Wendell was great. He kept his word on getting my truck repaired at the specified time More

by david.lakani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell service
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Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

David, thanks for taking the time to review your service experience! We're happy Wendell got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

February 21, 2024

Amazing every time I come here. Isaac is my service provider and he is absolutely amazing. His attention to detail and exceptional customer service makes me feel as if I am the only More

by cynthiar461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Cynthia! We truly appreciate your continued business, and we're glad Isaac has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

February 20, 2024

Great job guys. Thanks for getting the Cherokee back on the road! In a timely manner. More

by rherbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department should be listed. It’s stupid it’s not
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Feb 20, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy you were safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

February 20, 2024

Outstanding service and prompt communication. Isaac was great. He provided excellent information, and he did everything I asked. More

by markr4840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Feb 21, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Isaac provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 19, 2024

I am always pleased with the level of service at this dealership. Javier in the Service Department is amazing. Keep up the good work! More

by sergio.gallegos14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalez, Javier
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Feb 20, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Sergio, thanks for taking the time to review your service experience! We're happy Javier handled your visit with great care and communication. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

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