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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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May 19, 2024

Javier was professional, thorough and kept me updated on the status of my vehicle. excellent customer service all around. Drove 45 mins to get here due to unpleasant experiences at dealers near me. More

by candicem357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier in service
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Candice, thank you for reporting on the exceptional work Javier and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Monrovia CDJR!

May 18, 2024

Very helpful and descriptive. Allen explained everything very well. It was expensive, but I didn't feel uncomfortable paying what was due. More

by ivansokolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us about your service visit with Allen! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 18, 2024

Alan was fantastic. Very helpful with my first time experience servicing my car at this dealership. More

by Abc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're happy Alan handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

May 15, 2024

I am pleased with the service at Monrovia dealer this time. Customer Service is a matter of attitude, it requires people person and knowledge. Mr. Joshua Wagner II delivered excellent service. More

by myriamd.aranda47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II, Service Department
May 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Myriam, thank you for recognizing Joshua's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Josh and the Monrovia CDJR team may serve you.

May 15, 2024

Went in for a oil change with no appointment but Issac was able to assist. Also had my serpentine belt replaced. Job took about 2 and a half hours. Overall quick service for a Saturday More

by luism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
May 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Luis, thank you for reporting on the exceptional work Isaac and our service team did for you! It is always our pleasure to help you keep your Jeep in shape. Thanks for choosing Monrovia CDJR!

May 13, 2024

I brought my car in for an oil change and also asked specifically for all the fluids to be checked. My coolant was very low. Javier helped me and he was very helpful and great. We had to add coolant More

by kimchaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales in the Service department
May 14, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Javier handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

May 12, 2024

Friendly,efficient and courteous . They had me out in record time and on my way More

by tommiesilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 14, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for reporting on the exceptional work our service team did for you and your Jeep! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Monrovia CDJR!

May 12, 2024

Very polite and met my finances. They were very helpful and worked with me. I will totally recommend you guys. More

by edd3221984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Rivera
May 14, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Awesome! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

May 12, 2024

Service was done on time at the agreed cost. Javier was friendly and efficient. Signed me in promptly, explained the work to be done, gave an estimate of the cost, came to find me in the showr More

by jadret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
May 14, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Javier's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

May 11, 2024

I’ve taken my Ram 2500 there for every service and for the first time my oil change contract was honored 100% and of course it is the last one on the contract. I appreciate the timely service this time, a More

by dps2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 14, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your continued business and trust in the quality of our work. It is always our pleasure to ensure convenience and reliability when you visit us. Thank you for always choosing Monrovia CDJR!

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