Monrovia Chrysler Dodge Jeep Ram - Service Center
Monrovia, CA
1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center
Javier was professional, thorough and kept me updated on the status of my vehicle. excellent customer service all around. Drove 45 mins to get here due to unpleasant experiences at dealers near me. the status of my vehicle. excellent customer service all around. Drove 45 mins to get here due to unpleasant experiences at dealers near me. More
Very helpful and descriptive. Allen explained everything very well. It was expensive, but I didn't feel uncomfortable paying what was due. Allen explained everything very well. It was expensive, but I didn't feel uncomfortable paying what was due. More
I am pleased with the service at Monrovia dealer this time. Customer Service is a matter of attitude, it requires people person and knowledge. Mr. Joshua Wagner II delivered excellent service. time. Customer Service is a matter of attitude, it requires people person and knowledge. Mr. Joshua Wagner II delivered excellent service. More
Went in for a oil change with no appointment but Issac was able to assist. Also had my serpentine belt replaced. Job took about 2 and a half hours. Overall quick service for a Saturday was able to assist. Also had my serpentine belt replaced. Job took about 2 and a half hours. Overall quick service for a Saturday More
I brought my car in for an oil change and also asked specifically for all the fluids to be checked. My coolant was very low. Javier helped me and he was very helpful and great. We had to add coolant specifically for all the fluids to be checked. My coolant was very low. Javier helped me and he was very helpful and great. We had to add coolant to my car. I felt like Javier was being honest with me and that is the type of service manager that I appreciate. Thanks! More
Very polite and met my finances. They were very helpful and worked with me. I will totally recommend you guys. They were very helpful and worked with me. I will totally recommend you guys. More
Service was done on time at the agreed cost. Javier was friendly and efficient. Signed me in promptly, explained the work to be done, gave an estimate of the cost, came to find me in the showr Javier was friendly and efficient. Signed me in promptly, explained the work to be done, gave an estimate of the cost, came to find me in the showroom upon service completion, then did my final paperwork and got me on my way as promised. Overall, a great experience with the dealership and Javier More
I’ve taken my Ram 2500 there for every service and for the first time my oil change contract was honored 100% and of course it is the last one on the contract. I appreciate the timely service this time, a the first time my oil change contract was honored 100% and of course it is the last one on the contract. I appreciate the timely service this time, and hoping it continues. Really I’d like to be reimbursed for the other oil changes but don’t expect that to happen. More