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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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May 29, 2024

Josh Wagner provided great service when I took in my car in to get serviced. He was very kind and knowledgeable, was able to assist and answer all my questions. Great service! More

by Jannett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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May 31, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Josh's assistance, Jannett! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

May 25, 2024

Bad service overall. The service advisor Alan Megard added a service to my car when it didn’t need it and they still charge me for it. When I went to pick up my car, I re More

by nepomuceno3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Megard Service Dept
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May 24, 2024

My problem was solved and all instructions I gave were followed to the letter, so great service and thank you! More

by davide.lasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
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May 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a fantastic job with your vehicle's service needs! We appreciate your kind words, and hope you'll continue to choose Monrovia CDJR for all your automotive needs.

May 22, 2024

I was taken care of by Josh Wagner and I have to say he went above and beyond to understand and help me through my repair. He was very attentive and made me feel like he cared and wanted to help me. He kep More

by Sam.flores77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wagner
Report | Print
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Sam, thank you for sharing positive feedback on Josh! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Josh provided for you. We look forward to your next visit!

May 22, 2024

Excellent service by Javier Gonzalez. Very satisfied with the service that was provided for my Jeep. They made me feel right at home! More

by ramonfranco30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Ramon, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Javier provided you with all the answers you needed to make this a positive experience. We're happy to be of service to you and your Jeep!

May 21, 2024

Service advisor Javier was professional and kind. Went over all service with me and was thorough More

by adamjholliday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Adam, thank you for recognizing Javier's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Javier and the Monrovia CDJR team may serve you.

May 21, 2024

Isaac was amazing. He keep me in the loop every step of they way and explained the issue with my vehicle. I appreciated it especially since we have had so many issues w More

by klabomme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Isaac's helpful communication. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

May 21, 2024

Fred was great in helping me out with parking brake problem. He got it fixed on the same day and kept me updated through the process. Highly recommend Monrovia CDJR for service. More

by airfreeflight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Report | Print
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Fred! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

May 21, 2024

Great customer service. Detailed explanation for the recommended additional services. Communicated when my vehicle was complete. More

by lyserna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know how satisfied you were with this experience!

May 21, 2024

Great service very attentive quik service friendly the entire staff is great keep up the great work More

by idrivesafe4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

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