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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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February 29, 2024

Windell spent extra effort to fight the manufacturer to honor my JEEP windshield warranty me on my car, Great service, highly recommended. More

by Belle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Windell
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Mar 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Belle, We are grateful for you leaving Wendell this extraordinary review and recommendation! We are thrilled to hear that Wendell took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he put in extra effort to fight the manufacturer to honor you JEEP windshield warranty on your car. Please drive safely and do not hesitate to let us know how we may be of further service to you.

February 28, 2024

Javier was very helpful in getting me out fast, I had appointment at 8a left 845a More

by troncijackie
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy Javier got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

February 28, 2024

Great Job. Finished on time. Furnished rental, vehicle clean and need when picked up. Only bad thing to say was the dealership didn't call to say vehicle was re More

by helidoc.1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilber
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Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your 5-star rating and positive feedback! We'll be sure to pass your comments onto our entire service team to ensure a more streamlined experience going forward. We sincerely hope to be of service to you again some day!

February 28, 2024

Very good experience getting my Jeep serviced at Monrovia CDJR. Communication was professional and I was treated very well while I was there. Thank you More

by r32931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac, Preston Han
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Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job with your Jeep's service appointment! Making your service visits convenient and accommodating are our top priorities. We hope to do the same at your next visit!

February 28, 2024

Wendell Wright was my service advisor, he provided great service and was very helpful from beginning to end. More

by ameliarmstrng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Mar 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Amelia, Providing exemplary and quality service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Wendell's efforts could meet your satisfaction! We are thrilled to know that he was very helpful from beginning to end. We hope to see you again the next time your vehicle needs service.

February 28, 2024

Great customer service e by Wendell. Toon cafe of what my truck needed and more. More

by jasonstoll20
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing positive feedback on Wendell! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Wendell provided for you. We look forward to your next visit!

February 25, 2024

Checked my car and did the Good service. I like waiting in the place with hot chocolate More

by lloyd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that, Lloyd! Thank you for letting us know how pleased you've been with our efficient service team and comfy customer lounge. We wish you pleasant travels until we may be of service to you again!

February 24, 2024

EXCELLENT! !!! Thank you for your help! You were VERY accommodating and I sincerely appreciate all of your help! Appreciate you Wendell! More

by rahmako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Wendell provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

February 24, 2024

I have always had great customer service and solutions to my vehicle issues. The service representative is always keeping you informed of what is going on with your vehicle. More

by migarcia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Feb 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

February 23, 2024

Josh Wagner is the most helpful/ patient person I've met at this dealership. He was very attentive to my requests and made us feel confident with leaving my vehicle for service. Josh did not make us feel ru More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wagner
Report | Print
Feb 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Mario, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Josh provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

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