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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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April 03, 2024

Great customer service. Fred service advisor answered all my questions and made the process easier while my truck was getting repaired. More

by Oscar Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Apr 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Oscar, thanks for stopping by to share your 5-star review of Fred! We're glad he addressed your truck's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

April 03, 2024

Fast friendly service, did not have an appointment but they got me in very quick. Bought my jeep here, the staff is always friendly and always checking if i need anything. More

by erikminjares09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irvin Vasquez, Hector Zapata
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Apr 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that, Erik! Thank you for letting us know how pleased you've been with our efficient service department. We wish you pleasant travels until we may be of service to you again.

April 02, 2024

I was told that because my service was diagnostic there would be a 24-48 hour wait. I do believe this is excessive but agreed to it. I finally called after 76 hours of not hearing anything. More

by SKOOLTOOL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
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April 02, 2024

Javier gonzalez was really helpful when I went into get the oil changed from my truck. Was friendly and made sure that the services were affordable. More

by Israelbiggie103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier gonzales
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Apr 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us the highlights of your service visit with Javier! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

April 01, 2024

As always Josh was great to work with. I got my Jeep back well before the estimated time. Also appreciate the ride home and back to the dealer. More

by phushyn74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Josh and the team provided you with all the help you needed to make this a positive experience. We're happy to be of service!

March 29, 2024

Isaac was a great help and keep me super informed during the repair of my jeep. You just can't beat great service 🙌🏼 More

by zamoraycarrillo68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac and Fred in service department 5 Stars ⭐️ to both of them
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Mar 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are happy to hear that Isaac took great care of you and kept you well informed throughout your visit. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time your Jeep is ready for service!

March 29, 2024

Fred in the service dept met my needs throughly. He explained what wouyld be done and the time frame it would take. He was very helpful. More

by briansoash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Byzaei
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Apr 01, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Brian, thanks for stopping by to share your 5-star review of Fred! We're glad he addressed your vehicle's visit with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

March 28, 2024

Recall notice that was fixed in a very short time. Collision assistance provided helpful and trustworthy information. More

by fraser_dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope you'll continue to choose Monrovia CDJR for your automotive needs.

March 28, 2024

Best service experience yet with Javier, in six years of taking my vehicle to Monrovia Chrysler. More

by dwsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Mar 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love! We're thrilled you always enjoy working with Javier and the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come.

March 28, 2024

Staff was easy to talk to understanding helpful I would go back again for my next car More

by garcianj62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us. We are so glad that our team took great care of you. It is our pleasure to assist you in any way possible and we wish you the safest of travels until we meet again!

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